- Ensures maintenance, hygiene, cleanliness and ambience of all areas under his/her control as per Company standards.
- Assists in preparing the capital expenditure and operations budget.
- Responsible for sectional master keys held with employees under his/her purview.
- Responsible for efficient utilization of resources (man, material and supplies) under his/her control in order to achieve Company profitability.
- Recommends changes in systems and procedures in the department to improve efficiency.
- Assists in implementing upgraded quality systems and procedures in the department.
- Ensures customer satisfaction through constant interaction and personalized service.
- Responsible for maintenance and upkeep of all department equipment and material under his/her control.
- Ensures all relevant documentation and records are updates and completed.
- Ensures maintenance and upkeep of garden areas and indoor/outdoor plants as per international standards.
- Ensures aesthetic standards of flower arrangements in the hotel.
- Ensures quality of all hotel uniform, linen and controls issues, returns and alterations.