Full job description

Position Purpose:
The Customer Service Representative (CSR) will provide outstanding service acting as the primary point of contact for customers regarding products and services related to client programs. Associates will provide callers with thorough service that builds relationships, resolves issues, and increases overall trust and satisfaction in client’s products and services.

Contact at +91-XXXXXXXXXX

Qualifications:

- 1+ years of experience in international voice in customer service required ideally, in the health care industry, degree or appropriate education may be substituted for experience
- Stable work history
- Professional appearance
- Strong detail orientation and excellent communication/listening skills
- Ability to pass all skill assessments including demonstrated experience with Microsoft applications
- Demonstrated passion for excellence with respect to treating and caring for customers especially senior citizens
- Robust decision making and analytical abilities




- Ability to identify customer needs and clearly articulate products and services
- Schedule flexibility to include weekends, evenings, possible holidays and occasional overtime
- Highly developed sense of integrity and commitment to customer satisfaction
- Meet all attendance and dependability requirements
- Ability to type a minimum of 30 WPM
- Be a team player

If you’ve got the skills to succeed and the motivation to make it happen, we look forward to hearing from you.

Pay: ₹396,000.00 - ₹456,000.00 per year

Benefits:

- Commuter assistance
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Pay: ₹396,000.00 - ₹456,000.00 per year

Benefits:

- Commuter assistance
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Customer Service Representative (International Voice) (Chandigarh)
🏢 Everise
📍 Chandigarh