Track Lead (Support & Operations) (India)

Track Lead (Support & Operations) (India)

13 Sep
|
HCLTech
|
India

13 Sep

HCLTech

India

Noida, Uttar Pradesh
Job Summary

Job Description: -

- Act as a hands-on technical contributor delivering AI-driven automation solutions across Linux/Unix server infrastructure
- Identify and prioritize repetitive manual activities suitable for automation or AI augmentation
- Work on defined problem areas (e.g., specific operational tasks, tooling improvements) within established architecture and strategy
- Develop intelligent workflows to improve:

o Incident detection, analysis, and remediation support (e.g., suggesting solutions, triaging).

o System diagnostics, root cause analysis, and proactive issue identification.

o Automation of operational runbooks and support tooling.

o Agentic AI solutions primarily for generating approval requests, drafting change tickets, or providing recommendations for human review.

- Contribute to the design and development of scalable and reusable automation components and frameworks, ensuring alignment with enterprise architecture, security, compliance, and risk standards.
- Collaborate with engineering and operations teams to embed AI capabilities and automation into daily workflows and operational processes.
- Evaluate emerging AI capabilities (e.g., GenAI, AI agents)



for their potential to enhance operational efficiency, focusing on how they can support human decision-making and approval processes.
- Work within established architecture and strategy to solve defined problem areas (e.g., specific operational tasks, tooling improvements)

Key Responsibilities

NA

Skill Requirements
Skill Requirements

Skills Required: -

Progaming Language : - Python
LLMs & GenAI: - Gemini, Vertex AI, LangChain, LangGraph, Google ADK, RAG Pipelines, EasyRAG
Data Systems: - PostgreSQL, Redis, FAISS, Milvus, Pinecone
Agent Systems: - MCP Server design, A2A communication frameworks, Multi-agent workflow design
Cloud Platforms: - GCP (Vertex AI, GKE, Cloud Run)
API integration : - FastAPI/Flask
Deployment : - CI/CD Pipeline,Github
Deep learning framework : - TensorFlow , PyTorch
OS : Unix will be preferable
Other Requirements

NA

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📌 Track Lead (Support & Operations) (India)
🏢 HCLTech
📍 India

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