13 Sep
|
manju promoters
|
India
13 Sep
manju promoters
India
Job Summary:
We are looking for a Customer Relationship Executive to manage customer interactions, provide timely support, and maintain strong relationships with clients throughout their real estate journey.
Key Responsibilities:
- Handle customer calls, queries, and follow-ups regarding projects, bookings, payments, and documentation.
- Maintain regular communication with customers and provide updates on project status.
- Coordinate with sales, CRM, accounts, and project teams to resolve customer issues.
- Manage customer records, follow-up details, and communication in CRM systems.
- Assist customers with booking, agreement, registration, possession, and other processes.
- Handle customer complaints professionally and ensure timely resolution.
- Follow up on payments, pending documents,
and other customer requirements.
- Collect customer feedback and maintain high levels of customer satisfaction.
- Build and maintain long-term relationships with existing customers.
Requirements:
- Any Graduate with good communication and interpersonal skills.
- 0–3 years of experience in customer relationship management, preferably in real estate.
- Good knowledge of MS Office .
- Ability to communicate effectively in Tamil and local languages.
- Customer-focused attitude with a skilled and positive approach.
Pay: ₹18,694.83 - ₹31,691.91 per month
Work Location: In person
📌 Customer Relationship Executive (India)
🏢 manju promoters
📍 India