13 Sep
|
Archishtech Solutions OPC
|
India
13 Sep
Archishtech Solutions OPC
India
- Team Coaching: Train, mentor, and guide customer service representatives to improve performance.
- Performance Tracking: Monitor daily metrics like call volume, wait times, and resolution rates.
- Handling Escalations: Step in to resolve complex or difficult customer complaints.
- Workflow Management: Manage daily schedules, queues, and task assignments.
- Cross-Department Collaboration: Work with other teams to fix recurring customer issues
Pay: ₹25,000.00 - ₹35,000.00 per month
Advantages:
- Provident Fund
Experience:
- Team leading : 1 year (Required)
Language:
- Hindi (Required)
- English (Required)
Work Location: In person
📌 Customer Support Team Leader (India)
🏢 Archishtech Solutions OPC
📍 India