Job Title: Telecaller Executive

Location: Sector V, Salt Lake, Kolkata (On-site)

Salary: ₹12,000 – ₹16,000 per month + Incentives

Experience Required: 1–2 Years

Employment Type: Full-Time | Permanent

Qualification: Graduate Preferred

About Us

Shree Ji Steel is a rapidly growing company in the iron and steel industry, engaged in the manufacturing, trading, and export of high-quality steel products.

We are committed to delivering quality products, excellent customer service, and building strong long-term business relationships with customers across India.

We are looking for an energetic, confident, and target-oriented Telecaller Executive to support our lead generation and sales activities.

Job Summary

We are seeking a motivated and communication-skilled Telecaller Executive to generate business leads through outbound calling, identify potential customers, understand their requirements, and maintain regular follow-ups.

The ideal candidate should have excellent communication and convincing skills, a positive attitude, and the ability to build customer interest and generate qualified leads for the sales team.

Key Responsibilities

- Make outbound calls to potential customers for lead generation and business development.
- Identify and qualify prospective customers based on their requirements.
- Introduce and explain the company’s steel products and services professionally.
- Understand customer requirements, including product specifications, quantity, location, and purchase requirements.
- Generate qualified business inquiries and forward relevant leads to the sales team.
- Maintain regular and systematic follow-ups with interested customers and prospects.




- Handle customer queries and provide accurate information regarding products and services.
- Coordinate with the sales team for lead conversion, quotation follow-ups, and order processing.
- Maintain accurate records of calls, leads, follow-ups, requirements, and customer interactions in CRM/software.
- Build and maintain positive relationships with existing and prospective customers.
- Achieve assigned daily and monthly calling, lead generation, and follow-up targets.
- Prepare daily call reports and provide regular updates on lead status and customer requirements.
- Follow up with inactive or old leads to identify new business opportunities.

Required Skills

- Excellent verbal communication and interpersonal skills.
- Strong convincing and customer-handling abilities.
- Good sales and negotiation skills.
- Ability to understand customer requirements and communicate effectively.
- Strong follow-up and relationship management skills.
- Ability to work in a target-oriented and performance-driven environment.
- Basic computer knowledge and familiarity with CRM/calling software.
- Good data entry and record-maintaining skills.
- Positive attitude, confidence, and willingness to learn.
- Ability to handle multiple leads and follow-ups systematically.

Qualifications & Eligibility





- Graduate in any discipline. Sales/Marketing background preferred.
- 1–2 years of experience in Telecalling, Telesales, Lead Generation, Customer Support, or a related field.
- Prior experience in steel, construction, building materials, industrial products, B2B sales, or related industries will be an added advantage.
- Candidates with robust communication and sales skills who can work towards targets are encouraged to apply.

What We Offer

- Fixed salary with attractive performance-based incentives.
- Professional growth and career advancement opportunities.
- Training and support to develop sales and communication skills.
- Supportive and professional work setting.
- PF, ESI, Health Insurance, and other applicable employee benefits.

Benefits

- Health Insurance
- Provident Fund
- Paid Sick Leave
- Performance-Based Incentives
- Career Growth Opportunities

Who We Are Looking For

We are looking for a confident, energetic, target-oriented, and result-driven individual who enjoys communicating with customers and generating new business opportunities.

The candidate should be comfortable making a high volume of calls, maintaining consistent follow-ups, understanding customer requirements, and working closely with the sales team to convert leads into business.

Apply Now and Join Shree Ji Steel!

Interested candidates can share their updated resume at:

[email protected]

Work Location: In person
Job Type: Full-Time | Permanent

Pay: ₹12,000.00 - ₹16,000.00 per month

Benefits:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Work Location: In person

📌 Tele Caller Executive (India)
🏢 Shree Ji Steel
📍 India