HIRING: Marketplaces, Quick Commerce & Delivery Operations Manager

Location: Hyderabad | On-site
Experience: 4 – 6 Years
Salary: As per Industry Standards
Joining: Immediate Joiners Preferred
Reports To: Managing Director

About the Role

We are looking for a dynamic Marketplaces, Quick Commerce & Delivery Operations Manager who will own the company's marketplace presence, quick-commerce operations, and end-to-end delivery execution.

This is a hands-on role where growth and fulfilment come together. You will ensure that customers can discover the brand across digital channels while ensuring that every premium product reaches the customer intact, fresh, and on time.

Key Responsibilities

Amazon – Primary Channel

- Own Amazon Seller Central / Vendor Central operations.
- Manage catalogue, listings, Buy Box, FBA and Easy Ship decisions.
- Create and optimize A+ Content and Brand Store.
- Manage Amazon Ads including Sponsored Products, Sponsored Brands and Display.
- Own ACoS and TACoS targets.
- Manage Brand Registry, counterfeit takedowns and negative review responses.
- Plan FBA inventory considering product shelf life and expiry.

Quick Commerce

- Manage listings, assortment and city-level availability across:
- Blinkit, Zepto, BigBasket platforms knowledge and experience.
- Coordinate platform margins, visibility slots and advertising spends.
- Develop SKU architecture for impulse packs, gifting boxes and other product formats.
- Monitor fill rate, in-stock %, OOS and recovery actions.
- Coordinate with supply and operations teams to maintain availability.





Fulfilment & Delivery Operations

- Own the daily dispatch cycle across all channels.
- Manage pick-pack SLAs, courier allocation and dispatch cut-offs.
- Coordinate courier and 3PL partners.
- Ensure packaging and product integrity for premium, perishable and fragile products.
- Handle RTO, NDR, damage claims and platform reimbursements.
- Take ownership of delivery escalations and SLA failures.
- Plan weekend and festive dispatch capacity with kitchen and warehouse teams.

Marketplaces & D2C

- Manage Flipkart and relevant category platforms.
- Support platforms such as Nykaa, Tata CLiQ Luxury and gifting channels where relevant.
- Support D2C operations through catalogue hygiene, offers and channel coordination.
- Maintain pricing consistency and prevent channel conflicts.

Commercial & Business Ownership

- Track channel P&L; and profitability.
- Analyse gross margins after platform commissions, advertising, returns and logistics.
- Maintain pricing discipline across platforms.
- Plan marketplace campaigns around Diwali, Rakhi, Eid, Christmas, wedding season and other key occasions.
- Prepare weekly reports covering:
- GMV
- Conversion
- ROAS
- ACoS / TACoS
- Session Share
- Category Rank
- Delivery SLA adherence




- Fill Rate
- OOS %

Candidate Requirements

Must Have:

- 2–5 years of experience in e-commerce, marketplace management or digital commerce operations.
- Hands-on experience with Amazon Seller Central.
- Practical experience managing order flow, dispatch, courier/3PL coordination, RTO and NDR.
- Experience managing an e-commerce advertising budget.
- Strong understanding of ACoS, TACoS and ROAS.
- Working knowledge of at least one quick-commerce platform backend.
- Advanced Excel skills including Pivot Tables, Lookups and basic financial modelling.
- Understanding of FSSAI labelling, shelf life and perishable-goods logistics.
- Robust coordination and problem-solving skills.

Strongly Preferred:

- Experience in premium F&B;, gourmet foods, chocolate, desserts or gifting.
- Experience with perishable and fragile products.
- Experience negotiating with quick-commerce category managers.
- Experience handling festive-season e-commerce volumes.

Why This Role Matters

This is not simply a marketplace management position. You will play a key role in building the brand's digital commerce engine, combining marketplace growth, advertising, inventory, fulfilment, customer experience and profitability.

If you are someone who can own the numbers, solve operational problems and make things happen, we'd like to hear from you.

Apply Now

Send your updated resume to:
[email protected]

Pay: ₹45,000.00 - ₹60,000.00 per month

Work Location: In person

📌 E-Commerce Manager (Telangana)
🏢 Vibrant Recruitment Consultancy Services
📍 Telangana