- Job Description: Ensure that the process transactions are processed as per Desk Top procedures

- Ensure that the assigned targets in accordance with SLA are met

- Ensure that the quality of the transactions is in compliance with predefined parameters

- Provide the relevant process reports on a daily basis

- Ensure adherence to established attendance schedules

Ensure adherence to Company Policies and Procedures

- Responsibilities: Ensure that the process transactions are processed as per Desk Top procedures

- Ensure that the assigned targets in accordance with SLA are met

- Ensure that the quality of the transactions is in compliance with predefined parameters

- Provide the relevant process reports on a daily basis





- Ensure adherence to established attendance schedules

- Assistant Manager for the purpose of reporting performance, clarifying concerns, and seeking feedback and support.

- Manager for the purpose of settling performance issues and for monthly one on ones

SME’s for the purpose of seeking cooperation & clarification on process-related matters & providing assistance and support when required

Ensure adherence to Company Policies and Procedures

Qualifications: Graduate with knowledge of Computer literacy (MS Office & Domain knowledge)-

15 Yrs of Education

📌 Executive (Delhi)
🏢 EXL Service
📍 Delhi