An Insurance Telesales Representative (or Telesales Executive) is responsible for selling insurance policies over the phone. They act as a direct link between an insurance provider or brokerage and potential clients, focusing on identifying client needs and matching them with relevant coverage plans. [1, 2]A standard template for this job description covers typical responsibilities, required skills, and key performance metrics:Job SummaryWe are seeking a goal-oriented Insurance Telesales Executive to join our growing sales team. In this role, you will make high-volume outbound calls and handle inbound inquiries to pitch, negotiate, and close insurance policies. You will use a consultative approach to understand customers' protection needs and recommend tailored solutions while building solid long-term relationships.

Key Responsibilities

- Lead Generation & Outbound Calling: Initiate outbound cold calls to prospective leads, follow up on warm marketing inquiries, and re-engage existing clients to pitch new insurance products.
- Consultative Selling: Analyze individual or business financial and risk profiles to recommend the most suitable coverage (e.g., life, health, auto, or property insurance).
- Policy Explanation & Clarification: Clearly explain features, coverage limits, policy exclusions, deductible amounts, and premium terms to buyers.
- Objection Handling: Address consumer doubts, compare competitor plans effectively, and use persuasive negotiation tactics to close deals.
- Cross-Selling & Upselling:



Identify opportunities to upgrade a client's plan or introduce riders/additional policies that offer greater value.
- Pipeline & CRM Management: Maintain an accurate, up-to-date database of interactions, calls made, quotes provided, and sales figures within the company CRM system.
- Compliance: Ensure all sales pitches and telephone communications strict adhere to industry regulations and institutional ethical standards.

Key Performance Indicators (KPIs)Candidates are typically measured on:

- Sales Conversion Rate: The percentage of prospects contacted who successfully purchase a policy.
- Talk Time and Call Volume: Meeting daily or weekly baseline targets for dial counts and cumulative time spent talking to leads.
- Revenue Targets: Meeting or exceeding monthly or quarterly gross premium sales quotas.

Skills & Qualifications

- Experience: Prior experience in telecalling, tele-sales, banking, financial services, or general sales is highly preferred.
- Communication: Exceptional verbal communication, an empathetic telephone manner, and high active listening capabilities.
- Resilience: A thick skin and high persistence to comfortably handle cold calling rejections daily.
- Tech Savvy: Familiarity with CRM systems (like Salesforce or Zoho), autodialer software, and basic administrative tools.
- Education: High school diploma, GED, or a Bachelor's degree depending on the seniority of the role.

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Pay: ₹8,000.00 - ₹15,000.00 per month

Benefits:

- Cell phone reimbursement

Work Location: In person

📌 Telesales Executive (Jalandhar)
🏢 Diamond Insurance
📍 Jalandhar