Job Description – Sales Coordinator

Qualification

B.Com / BBA / MBA / BA or any relevant graduation

Experience

1–3 years
Freshers with good communication and coordination skills can also be considered.

Job Location

Devika Tower

About the Role

We are looking for a proactive and organized Sales Coordinator who can support the sales team in managing customer requirements, quotations, Purchase Orders (POs), order processing, coordination with clients and site teams, and internal departments.

The candidate will act as a coordination point between customers, sales team, site team, accounts/finance and internal management to ensure smooth order execution and timely resolution of customer queries.

Key Responsibilities

- Receive and review Purchase Orders (POs) from clients and ensure all required details are available.
- Have a basic understanding of PO terms, quantities, pricing, taxes, delivery timelines, payment terms and other commercial details.
- Prepare and process sales orders based on approved quotations and POs.
- Coordinate with the client/customer regarding orders, requirements, documentation and delivery schedules.
- Coordinate with site personnel/site teams for project requirements, material requirements, delivery and execution updates.
- Coordinate internally with the Sales Team, Team Leads, Operations, Accounts/Finance, Dispatch and other departments for smooth order processing.
- Prepare and share quotations, proforma invoices, order confirmations and other sales-related documents as required.
- Maintain proper records of quotations, POs, sales orders, invoices, customer communications and order status.




- Follow up with customers for POs, approvals, payments and pending requirements.
- Coordinate with the Accounts/Finance team regarding customer outstanding payments and support timely follow-up.
- Handle customer queries related to POs, quotations, orders, delivery, billing and payment status and coordinate internally for resolution.
- Support the sales team in lead generation and maintaining a database of prospective customers.
- Follow up on sales leads and coordinate with the sales team for further action.
- Track the complete order cycle from quotation → PO → order processing → execution/delivery → invoicing → payment follow-up.
- Maintain regular updates on pending orders, open quotations, customer requirements and outstanding payments.
- Assist the sales team in preparing daily/weekly sales reports and MIS.
- Ensure timely communication with customers and internal teams to avoid delays.
- Resolve basic customer issues independently and escalate important matters to the concerned Team Lead/Manager.
- Maintain a professional relationship with existing customers and support the sales team in customer retention and service.
- Perform other sales coordination and administrative tasks assigned by the reporting manager.

Required Skills





- Good communication and coordination skills
- Basic understanding of sales processes and order processing
- Good understanding of Purchase Orders (POs)
- Valuable knowledge of MS Excel and MS Office
- Ability to prepare and understand quotations and commercial documents
- Basic understanding of billing, invoicing and outstanding payments
- Good follow-up and customer-handling skills
- Ability to coordinate with multiple teams simultaneously
- Good documentation and record-maintaining skills
- Strong attention to detail
- Problem-solving and negotiation skills
- Ability to work under deadlines
- Positive attitude and willingness to learn

Key Performance Areas (KRA)

- Timely and accurate PO processing
- Timely order processing and coordination
- Follow-up on quotations and leads
- Effective client and site coordination
- Timely resolution of customer queries
- Proper tracking of orders and pending activities
- Support in outstanding/payment follow-up
- Sales team support and coordination
- Accuracy of sales documentation and MIS
- Customer satisfaction and timely response

Ideal Candidate

The ideal candidate should be organized, responsible, good at follow-ups and comfortable communicating with clients and internal teams. The person should be able to manage multiple orders and requirements at the same time and ensure that nothing gets missed during the sales and order-processing cycle.

Pay: ₹18,000.00 - ₹23,000.00 per month

Benefits:

- Health insurance
- Life insurance
- Provident Fund

Work Location: In person

📌 Sales Coordinator (Nehru Place)
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