Customer Service Officer - Gold Loan

Job Code: EQU/CSO-GL/1856668
Company: Equitas Small Finance Bank
Location: Kumbakonam, Nagapattinam, Thiruvarur, Tamil Nadu
Posted On: 10 Sep 2026
End Date: 10 Oct 2026

Basic Section

- No. Of Openings: 1
- External Title: Customer Service Officer - Gold Loan
- Employment Type: Permanent
- Employment Category: Office
- Closing Date: 10 Oct 2026

Organisational Section

- Entity: Equitas Small Finance Bank
- Business Unit: Assets
- Division/Function (SBU): Inclusive Banking - MF
- Department: Gold Loan
- Sub-Department: Operations
- Generic Role: Customer Service Officer
- Division: Inclusive Banking - MF
- Zone: South
- State: Tamil Nadu
- Region: Kumbakonam
- Area: Kumbakonam
- Cluster: Nagapattinam
- PT Location: Thiruvarur
- Branch Code: 1283
- Branch Name: Poonthottam

Skills

- Highest Education:



No data available
- Working Language: No data available

Key Responsibilities:

- Processing & generating leads for Micro LAP & Micro Housing finance by accessing their income through personal discussion & field visit.
- Track and ensure repayments of the loan disbursed.
- Lead generation & conversion for existing micro finance members who require MICRO LAP or MICRO Housing.
- Ensure consistent delivery of Equitas products and services and prompt repayment in an effective and cost-effective manner.
- Sourcing & completion of loan document application form filling and follow-up to be done till disbursement stage.

📌 Skill (India)
🏢 Equitas Micro Finance India
📍 India