Customer Service Officer - Gold Loan

Position Code: EQU/CSO-GL/1857317
Entity: Equitas Small Finance Bank
Location: Tadipatri, Kurnool, Andhra Pradesh, South India
Posted On: 10 Sep 2026
End Date: 25 Sep 2026
No. Of Openings: 1
Employment Type: Permanent
Employment Category: Office
Closing Date: 25 Sep 2026

Organisational Details

- Business Unit: Assets
- Division/Function (SBU): Gold Loan
- Department: Gold Loan
- Sub-Department: Operations
- Generic Role: Customer Service Officer
- Zone: South
- State: Andhra Pradesh
- Region: Andhra Pradesh
- Area: Kurnool
- Cluster: Kurnool
- PT Location: Tadipatri
- Branch Code: 4050
- Branch Name: Tadipatri

Skills

- Highest Education: No data available
- Working Language: No data available





- Cash Management - Accounting of Cash and Banking the Cash
- File dispatch as per timelines (PRDD)
- NACH Rejected Cash collections to be less than 10% of billing
- Disbursement Management (XMS upload and query resolution)
- FTR to be achieved as per matrix
- Repayment reminder call for Retail customers
- On-time closure of DCS summary and maintenance of Key Management Register
- Post dispatch file quality FTR to be achieved as per matrix
- Management of Retail stationery by indenting to OPS on need basis
- Self Development

📌 Skill (Kurnool)
🏢 Equitas Micro Finance India
📍 Kurnool