Chennai, Tamil Nadu
Job Summary

- Lead the design, configuration, and implementation of Demand Planning solutions within the o9 Digital Brain platform.
- Collaborate with business stakeholders to gather, analyze, and document business requirements, translating them into functional and solution design specifications.
- Configure and support key demand planning capabilities including Demand Forecasting, Statistical Forecasting, Demand Sensing, Forecast Consumption, Demand Prioritization, Consensus Demand Planning
- Work closely with Supply Chain, Sales, Marketing, and Operations teams to support and enhance S&OP; / IBP processes.
- Develop forecasting workflows, planning hierarchies, segmentation strategies, and exception management processes aligned with business objectives.
- Analyze forecast performance and drive continuous improvement using KPIs such as Forecast Accuracy, MAPE (Mean Absolute Percentage Error),Forecast Bias,Forecast Value Add (FVA)
- Support data validation, scenario analysis, and forecast review processes to improve planning effectiveness.
- Participate in solution design workshops, requirement gathering sessions, fit-gap assessments, and client demonstrations.
- Execute and support Unit Testing, SIT, UAT, and business validation activities to ensure solution quality and user acceptance.
- Prepare training materials,



conduct end-user training sessions, and support change management activities during deployment.
- Collaborate with technical teams for data integration, master data management, and system performance optimization.
- Provide post-go-live support, troubleshoot planning issues, and recommend enhancements to improve business value realization.

Required Skills

- Strong experience in o9 Demand Planning.
- Expertise in Demand Forecasting, Demand Sensing, and Consensus Planning processes.
- Positive understanding of Supply Chain Planning, S&OP;, and IBP concepts.
- Experience analyzing forecasting metrics and planning performance.
- Strong analytical, problem-solving, and communication skills.
- Experience in implementation, testing, user training, and support activities.

Key Responsibilities

Certification in Demand planning are -o9 Platform Technical Configuration Level I & II, Demand Planning Core Solution Building Blocks Certification

Skill Requirements
Other Requirements
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📌 Technical Lead (Chennai)
🏢 HCLTech
📍 Chennai