Catering Operations Manager

Job Type: Full-time
Industry: Catering / Food & Hospitality
Department: Catering Operations
Location: Calicut, Kerala
Experience: 3–5+ years in catering, hospitality, food service, or event operations

Job Summary

We are looking for an experienced and highly organized Catering Operations Manager to lead and manage our day-to-day catering operations, events, staff, food production, logistics, and client service.

The ideal candidate will have strong experience in catering management, event operations, food service, team leadership, customer service, vendor coordination, and operational planning. This role requires someone who can manage multiple events simultaneously while maintaining high standards of food quality, presentation, hygiene, service, and customer satisfaction.

Key Responsibilities

- Manage the complete catering operations process from planning and preparation to execution and post-event follow-up.
- Coordinate corporate events, weddings, parties, conferences, outdoor catering, buffet services, and private functions.
- Plan manpower, food production, equipment, transportation, setup, service, and event logistics.
- Supervise and motivate catering staff, chefs, service teams, drivers, and temporary event workers.
- Prepare daily and event-wise operational plans and ensure smooth execution.
- Coordinate with clients to understand menus, guest requirements, event schedules, special requests, and service expectations.
- Ensure food is prepared, transported, presented, and served according to quality and safety standards.
- Monitor food quality, portion control, presentation, hygiene, sanitation, and service standards.
- Coordinate with the kitchen team regarding menu planning, production schedules, quantities, and special dietary requirements.

Required Skills & Qualifications

- 3–5+ years of experience in catering operations, hospitality, food service, banquet operations, or event management.
- Strong knowledge of catering and event operations.
- Excellent team management and leadership skills.
- Strong organizational and time-management abilities.
- Excellent communication and customer-service skills.
- Ability to manage multiple events and priorities under pressure.
- Knowledge of food safety, hygiene, sanitation, and quality-control procedures.
- Experience in manpower planning, event logistics, inventory management, and vendor coordination.
- Strong problem-solving and decision-making skills.
- Basic knowledge of cost control, food costing, wastage control, and operational budgeting.
- Proficiency in Microsoft Office / Google Workspace and basic operational reporting.
- Ability to work flexible hours, including weekends, evenings, holidays,



and event days when required.

Preferred Qualifications

- Diploma or degree in Hotel Management, Hospitality Management, Catering Technology, Food Service Management, or a related field.
- Experience managing weddings, corporate catering, large-scale events, or banquet operations.
- Experience handling high-volume catering operations and large teams.
- Knowledge of local catering suppliers, vendors, and event-service requirements.

What We Are Looking For

We are looking for a hands-on Catering Operations Manager who is energetic, responsible, customer-focused, and capable of taking ownership of an event from planning through successful completion.

The successful candidate will be expected to maintain excellent food quality, service standards, operational efficiency, team performance, client satisfaction, and profitability.

Why Join Us?

- Opportunity to lead a growing catering and hospitality operation.
- Professional and supportive working environment.
- Career growth and leadership opportunities.
- Opportunity to work on diverse weddings, corporate events, parties, and large-scale catering functions.
- Competitive salary based on experience and performance.

Apply Now:
If you have strong experience in catering, hospitality, event management, or food service operations and are ready to take the next step in your career, we would love to hear from you.

- Manage catering inventory, equipment, crockery, cutlery, serving equipment, and event supplies.
- Coordinate with suppliers and vendors to ensure timely availability of ingredients, equipment, manpower, and other resources.
- Monitor operational costs and minimize food wastage, manpower inefficiencies, and unnecessary expenses.
- Ensure compliance with food safety, hygiene, health and safety, and company operating procedures.
- Handle customer concerns and resolve operational issues professionally and efficiently.
- Conduct event briefings and ensure all staff understand their roles and responsibilities.
- Inspect event venues before service and ensure proper setup, presentation, and cleanliness.
- Monitor events personally when required and take immediate corrective action when operational issues arise.
- Maintain accurate records of events, staffing, inventory, expenses, client requirements, and operational reports.




- Work closely with management to improve catering profitability, service quality, operational efficiency, and customer satisfaction.
- Identify opportunities to improve catering processes, menus, service standards, and overall guest experience.
- Required Skills & Qualifications
- 3–5+ years of experience in catering operations, hospitality, food service, banquet operations, or event management.

Preferred Qualifications

- Diploma or degree in Hotel Management, Hospitality Management, Catering Technology, Food Service Management, or a related field.
- Experience managing weddings, corporate catering, large-scale events, or banquet operations.
- Experience handling high-volume catering operations and large teams.
- Knowledge of local catering suppliers, vendors, and event-service requirements.

What We Are Looking For

We are looking for a hands-on Catering Operations Manager who is energetic, responsible, customer-focused, and capable of taking ownership of an event from planning through successful completion.

The successful candidate will be expected to maintain excellent food quality, service standards, operational efficiency, team performance, client satisfaction, and profitability.

Why Join Us?

- Opportunity to lead a growing catering and hospitality operation.
- Professional and supportive working environment.
- Career growth and leadership opportunities.
- Opportunity to work on diverse weddings, corporate events, parties, and large-scale catering functions.
- Market-competitive salary based on experience and performance.

Apply Now:
If you have strong experience in catering, hospitality, event management, or food service operations and are ready to take the next step in your career, we would love to hear from you.

- Strong knowledge of catering and event operations.
- Excellent team management and leadership skills.
- Strong organizational and time-management abilities.
- Excellent communication and customer-service skills.
- Ability to manage multiple events and priorities under pressure.
- Knowledge of food safety, hygiene, sanitation, and quality-control procedures.
- Experience in manpower planning, event logistics, inventory management, and vendor coordination.
- Strong problem-solving and decision-making skills.
- Basic knowledge of cost control, food costing, wastage control, and operational budgeting.
- Proficiency in Microsoft Office / Google Workspace and basic operational reporting.
- Ability to work flexible schedule, including weekends, evenings, holidays, and event days when required.

Pay: ₹50,000.00 - ₹60,000.00 per month

Advantages:

- Cell phone reimbursement
- Commuter assistance
- Food provided

Work Location: Hybrid remote in Calicut, Kerala

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