Pay: ₹18,000.00 - ₹55,000.00 per month

Age : 18 yrs to 50 yrs

HCS and Graduate freshers are welcome

Job description:

Customer Service Representative (Mumbai)

We are hiring for International BPO Customer Service roles across Mumbai. Excellent opportunity for freshers and experienced candidates looking to build a career in the BPO industry.

If you have a great communication skills then you are at right place

Job Details:

- Process: US / UK / Australian Voice Process and Non voice

Shift Timings:

- US: 5:30 PM – 10:30 AM (Any 9.5 hours)
- UK: 11:30 AM – 3:00 AM (Any 9.5 hours)
- AUS: 1:00 AM – 3:00 PM (Any 9.5 hours)
- Working Days: 5 days with 2 rotational offs

Job Locations:

- Malad, Powai, Chandivali, Bhayander, Airoli, Ghansoli, Thane, Vikroli

Eligibility Criteria:

- Minimum Qualification: HSC / Graduate
- Freshers and Experienced both are eligible
- Excellent English communication skills are mandatory

Skills

- Excellent communication skills
- Patience and Empathy
- Time management
- Active listening
- Problem solving ability
- Basic computer knoledge

Job Role :

- Assisting International Customers to resolve their respective issue
- Providing product and service information




- Ensuring customers satisfaction and building positive relationship

Processes/ Clients :

- Banking US/UK based
- Telecom and Broadband US, UK and AUS based
- Healthcare US based
- Ecommerce US based

Salary:

- Freshers: ₹18,000 – ₹25,000 (in-hand, based on communication)
- Experienced: Up to ₹55,000 (in-hand, depending on experience and last drawn salary and performance at the interview)
- Joining bonus, provident fund, incentives, travel allowance
- Documents Required:
- Offer Letter, Relieving Letter, Last three months Salary Slips

Interested Candidates Can Call or whats'app to Nazneen : (phone hidden)
Mail ID: [email protected]

Benefits:

- Commuter assistance
- Paid sick time
- Paid time off
- Provident Fund
- Growth opportunities
- joining bonus
- incentives
- Attendance Bonus
- Performance Bonus

Complete guidance provided to reachout best opportunity and to crack the interview

Pay: ₹18,000.00 - ₹50,000.00 per month

Benefits:

- Commuter assistance
- Flexible schedule
- Health insurance
- Life insurance
- Paid sick time
- Provident Fund

Work Location: In person

📌 Customer Service Representative- BPO (Mumbai City)
🏢 vibrantzz management services
📍 Mumbai City