Front Desk Executive-Diagnoplus Pathology Lab

Location: Dharmpeth, Nagpur
Job Type: Full-Time
Industry: Healthcare / Diagnostic Centre
Shift: 12:00 PM – 09:00 PM
Gender: Male/Female Both

About DiagnoPlus Pathology

DiagnoPlus Pathology is a patient-focused diagnostic Lab committed to providing accurate, reliable, and timely pathology services. We are looking for a responsible and professional individual to join our team and manage front-desk operations while ensuring a smooth patient experience.

Position Overview

We are hiring a Front Desk Executive who can efficiently handle patient coordination, reception activities, appointment scheduling, billing support, and communication with laboratory staff.

Education Qualification

- D. Pharm (Diploma in Pharmacy)
- B. Pharm (Bachelor of Pharmacy)
- Nursing
- DMLT (Diploma in Medical Laboratory Technology)
- Graduate candidates with a medical/healthcare background may also apply
- Candidates with relevant healthcare or diagnostic-centre experience will be preferred

Key Responsibilities

- Welcome and assist patients professionally at the reception
- Handle patient registration, appointments, and data entry
- Manage incoming calls, WhatsApp inquiries, and patient queries
- Coordinate appointments and sample collection requests
- Explain basic test/report-related information politely to patients
- Coordinate with phlebotomists, technicians, and other departments




- Assist with billing, payment records, and daily documentation
- Maintain accurate patient and front-desk records
- Ensure cleanliness, discipline, and smooth functioning of the reception area
- Support day-to-day clinic and diagnostic centre operations
- Handle patient concerns professionally and escalate issues when required

Candidate Requirements

- Graduate or relevant diploma
- Prior experience in a hospital, clinic, pathology lab, or diagnostic centre is preferred
- Hands-on knowledge of patient care and healthcare coordination
- Basic knowledge of phlebotomy will be an added advantage
- Valuable communication and interpersonal skills
- Basic computer knowledge, including MS Office and billing software
- Ability to communicate with patients in a polite and professional manner
- Well-presented, responsible, punctual, and organized
- Ability to work effectively in a healthcare environment

What We Offer

- Professional and supportive working environment
- Opportunity to develop a career in the healthcare and diagnostic sector
- Learning and growth opportunities
- Performance-based incentives
- Opportunity to gain practical experience in diagnostic centre operation

Location: Dharmpeth, Nagpur
Shift: 12:00 PM – 09:00 PM

Pay: ₹12,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Front Desk Receptionist (Nagpur)
🏢 Diagnoplus Pathology
📍 Nagpur