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Telecaller – Job Description

Job Title: Telecaller Department: Sales / Customer Support Employment Type: Full time Experience: 0–3 Years Location: [Location]
Job Summary
We are looking for an enthusiastic and confident Telecaller to handle customer calls, generate leads, explain products/services, and maintain positive customer relationships. The ideal candidate should have excellent communication skills and a target-oriented approach.
Key Responsibilities
- Make outbound calls to prospective and existing customers. - Handle inbound customer calls and provide accurate information. - Explain company products, services, offers, and processes. - Generate and qualify leads through telephone calls. - Follow up with customers and convert leads into sales where applicable. - Maintain records of calls, leads, follow-ups, and customer interactions. - Resolve basic customer queries and coordinate with relevant teams when required. - Meet daily, weekly,



and monthly calling and performance targets. - Maintain professional communication and customer relationships. - Prepare regular call and sales reports for management.
Requirements
- 12th pass or Graduate in any discipline. - Good verbal communication skills in Hindi and English. - Confident, polite, and persuasive personality. - Basic computer knowledge. - Ability to handle customer objections professionally. - Freshers are welcome. - Prior telecalling, telesales, or customer-service experience is an advantage.
Key Skills
Telecalling | Communication | Lead Generation | Customer Handling | Follow-up | Telesales | Negotiation | CRM/Data Entry | Target Achievement
Salary & Benefits
- Competitive salary based on experience and skills. - Performance-based incentives. - Training and career-growth opportunities. - Positive and professional work environment.

📌 International calling ( Work from home) (India)
🏢 Naukripay
📍 India