Job Description

THE MISSION

You’re one of the people who makes sure Mama feels safe, secure and free to be herself ️✨

As our Assistant Manager Security, you’ll help lead the security operation across the hotel, protecting our guests, team members, property and Mama’s unique atmosphere. You’ll be visible, calm and confident — keeping standards high without ever losing the warm, welcoming spirit of the brand.

You don’t just manage security — you create peace of mind.

HERE’S WHAT YOU’LL BE RESPONSIBLE FOR

️ Safety & Security Guardian

- Support the Security Manager in overseeing the day-to-day security operation across the hotel
- Ensure the safety and security of guests, team members, visitors and hotel assets
- Maintain a visible and reassuring security presence throughout the property
- Monitor security risks and take proactive action to prevent incidents

Incident Response Expert

- Respond quickly and professionally to security incidents, emergencies and guest concerns
- Lead or support emergency response procedures when required
- Investigate incidents and prepare accurate reports and follow-up actions
- Liaise with local authorities and emergency services when necessary

Team Leader & Coach

- Support, guide and motivate the Security team
- Allocate duties, monitor performance and ensure appropriate coverage across shifts
- Coach team members on security procedures, guest interaction and emergency response
- Help build a professional,



alert and service-minded security culture

Security Systems & Surveillance Pro

- Monitor CCTV, access control, alarms and other security systems
- Ensure security equipment is operational and issues are escalated promptly
- Monitor access to restricted areas and ensure appropriate controls are maintained
- Review security logs and reports to identify potential risks or recurring issues

Risk & Prevention Champion

- Conduct regular security inspections and risk assessments
- Identify vulnerabilities and recommend practical improvements
- Support the implementation and review of hotel security procedures and SOPs
- Ensure key control, lost & found, access management and incident reporting procedures are followed

Collaboration Champion

- Work closely with Front Office, Housekeeping, Engineering, F&B; and People & Culture
- Support departments with security advice and risk prevention
- Balance security requirements with Mama’s relaxed, guest-focused atmosphere
- Build robust relationships with colleagues while maintaining professional boundaries

Compliance & Standards Guardian

- Ensure compliance with local legislation, hotel policies and health & safety requirements
- Support regular security drills, emergency preparedness and training
- Maintain accurate security records, reports and documentation
- Assist the Security Manager with audits, inspections and investigations

📌 Assistant Manager- Security (Jaipur)
🏢 FAIRMONT
📍 Jaipur