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Jewellery Sales Executive – Job Description

Job Title: Jewellery Sales ExecutiveDepartment: Sales / RetailEmployment Type: Full-timeExperience: 1–5 yearsLocation: [Location]
Job Summary
We are looking for a customer-focused and enthusiastic Jewellery Sales Executive to assist customers in selecting jewellery, provide expert product guidance, and achieve sales targets. The ideal candidate should have strong communication skills, a passion for jewellery, and the ability to build lasting customer relationships.
Key Responsibilities
- Welcome customers and understand their jewellery preferences, requirements, and budget.- Present and explain jewellery collections, designs, gemstones, metals, and product features.- Provide personalized recommendations for engagement rings, wedding jewellery, fashion jewellery, and special occasions.- Demonstrate strong knowledge of jewellery products, pricing, quality, and care instructions.- Achieve individual and store sales targets through effective selling techniques.- Build and maintain strong relationships with new and existing customers.- Handle customer inquiries, product comparisons, negotiations, and follow-up communication.- Prepare quotations, invoices, sales orders, and other required documentation accurately.- Assist customers with product selection, customization, resizing, repairs, exchanges, and returns.- Maintain attractive product displays and ensure jewellery is presented according to company standards.- Handle jewellery securely and follow all store security, inventory, and operational procedures.- Maintain accurate records of customer interactions, sales activities,



and stock movements.- Coordinate with inventory, billing, workshop, and management teams to ensure smooth order fulfillment.- Stay updated on jewellery trends, market developments, promotions, and competitor offerings.- Follow company policies, customer service standards, and workplace safety procedures.
Required Skills
- Excellent communication, interpersonal, and customer service skills.- Robust sales ability with a target-oriented approach.- Knowledge of jewellery, gemstones, precious metals, and current market trends.- Ability to understand customer needs and provide suitable product recommendations.- Good negotiation, presentation, and relationship-building skills.- Professional appearance and a pleasant, confident personality.- Basic computer skills and familiarity with billing or point-of-sale systems.- Strong attention to detail when handling products, pricing, and documentation.- Ability to handle customer concerns and resolve issues professionally.- Ability to work independently and as part of a retail sales team.
Qualifications
- Diploma or degree in Sales, Marketing, Business Administration, Jewellery Design, or a related field.- Previous experience as a Jewellery Sales Executive, Retail Sales Executive, or Customer Relationship Executive will be preferred.- Experience in jewellery retail, luxury goods, fashion, or premium customer service is an advantage.- Freshers with strong communication skills and a passion for jewellery may also be considered.
Key Competencies
Jewellery Knowledge | Customer Service | Sales Achievement | Product Presentation | Communication Skills | Negotiation | Relationship Building | Target Orientation | Attention to Detail | Teamwork

📌 Jewellery sales ( Patna)
🏢 Naukripay
📍 Patna