L3 Production Support Engineer

We are seeking a dedicated and experienced L3 Production Support Engineer to join our team in Bangalore. This role is critical for ensuring the smooth operation and stability of our applications.

About the Role

- Location: Bangalore (On-site)
- Experience: Minimum 3 years of overall experience, with at least 1.5 years specifically in L3 Production Support.
- Compensation: ₹10–12 LPA
- Shift: Rotational Shifts (for 24/7 support)
- Interview Mode: Face-to-Face (for Bangalore-based candidates)

Key Responsibilities
- Provide L3 application and production support.
- Manage the end-to-end lifecycle of tickets and incidents.
- Monitor application health and perform error-log analysis.
- Participate in Incident, Problem, and Change Management processes.

Required Skills & Qualifications




- A minimum of 1.5 years of hands-on L3 Production Support experience is essential. Profiles with only L1 or L2 support experience will not be considered.
- Hands-on experience with scheduling tools such as AutoSys, Control-M, or similar.
- Good understanding of ITIL processes and service delivery.
- Basic SQL knowledge for troubleshooting.

Application Details
- Preference: Immediate joiners are highly preferred.

We encourage candidates with solid L3 production support experience and practical exposure to ticketing tools, monitoring, schedulers, SQL, and ITIL processes to apply.

📌 Production Support Engineer - Bangalore (West Bengal)
🏢 Future Talent advisory
📍 West Bengal