Pre-Sales Executive at VGP Promoters Pvt. Ltd.

Department: Sales & Marketing Location: Injambakkam, Chennai Reporting To: Pre-Sales Manager / Sales Head

Job Summary

The Pre-Sales Executive is responsible for handling customer enquiries, qualifying leads, explaining project details, scheduling site visits, and supporting the sales team in converting prospects into bookings. This role requires excellent communication skills, customer relationship management, and consistent follow-up to achieve sales objectives.

Key Responsibilities

- Handle inbound and outbound calls to prospective customers.
- Respond to enquiries received through Meta Ads, website, walk-ins, WhatsApp, and referral channels.
- Qualify leads based on customer requirements, budget, preferred location, and purchase timeline.
- Explain project features, pricing, payment plans, amenities, and offers.
- Schedule and coordinate site visits with the Sales Team.
- Maintain accurate customer records in the CRM system.
- Conduct regular follow-ups to nurture leads until closure.
- Coordinate with Marketing, Sales, and CRM teams for seamless customer handling.
- Prepare daily, weekly, and monthly lead status reports.
- Achieve targets for lead qualification, site visit generation, and conversion support.
- Ensure a professional customer experience throughout the sales process.

Qualifications
- Bachelor's Degree in any discipline.
- MBA (Marketing) is an added advantage.

Experience
- 0–3 years in Pre-Sales,



Telecalling, Customer Support, or Real Estate Sales.
- Freshers with excellent communication skills may also be considered.

Required Skills
- Excellent communication in Tamil and English.
- Hindi or Telugu will be an added advantage.
- Strong convincing and negotiation skills.
- Customer-centric approach.
- CRM software knowledge.
- MS Excel and MS Office proficiency.
- Good presentation and interpersonal skills.
- Ability to work under targets and deadlines.
- Team player with a positive attitude.

Key Performance Indicators (KPIs)
- Number of leads contacted.
- Lead qualification ratio.
- Site visits scheduled.
- Site visit conversion percentage.
- Customer follow-up effectiveness.
- CRM data accuracy.
- Customer satisfaction.

Working Conditions
- 6-day work week.
- Weekly off as per company policy.
- Flexibility to work on weekends and public holidays based on business requirements.
- Office-based role with occasional project site visits.

Compensation
- Fixed Salary + Attractive Incentive.
- Performance-based monthly incentives.
- Statutory advantages: EPF, ESIC, Bonus, Leave Benefits (as applicable).

Preferred Candidate Profile
- Confident and persuasive personality.
- Passion for sales and customer interaction.
- Ability to build long-term customer relationships.
- Self-motivated with a result-oriented mindset.
- High level of integrity and professionalism.

📌 Pre-Sales Executive - Telecaller (Tamil Nadu)
🏢 VGP Promoters
📍 Tamil Nadu