We are seeking an Intermediate Business Solution Analyst for a 12-month contract role. This position offers a pivotal opportunity to apply solid business, data, and technical analysis skills to critical initiatives, including workflow/process management (Indlela) and an Off-Platform Banking project. The successful candidate will be instrumental in analysing, cleansing, and aligning banking data with BarnOwl.
Proficiency in integrations, APIs, data mapping, and reconciliation is highly advantageous for this role.
Key Responsibilities
- Collaborate effectively with business stakeholders.
- Analyze complex data and identify process and system gaps.
- Document requirements and produce functional and technical specifications.
- Operate effectively across business and technical domains.
- Collaborate closely with business users, architects, developers, and testing teams to deliver practical solutions.
Skills & Experience Essential Skills
- Requirements Elicitation
- Workshop Facilitation
- User Stories & Acceptance Criteria
- Stakeholder Management
- Requirement Traceability
- BPMN / Process Modelling
- Business Rules Analysis
- Process Optimisation
- Gap Analysis & Impact Assessment
- SQL and Data Analysis
- Data Mapping & Data Quality Analysis
- Data Reconciliation
- Root Cause Analysis
- Functional & Technical Specification Writing
- API & Integration Analysis
- End-to-End Data Flow Analysis
- UAT Support
- Test Scenario Design
- Defect Analysis & Data Validation
- Jira, Confluence, and Azure DevOps
Domain Knowledge
- Banking & Financial Services
- Transactional Systems
- Reconciliations
- Short-Term or Long-Term Insurance
Desirable Skills
- BarnOwl
- Indexing
- Workflow / Case Management Systems
- Content Management Systems
Required Qualifications
Applicants must hold the following qualifications:
- Matric
- Business Analysis Certification
- Bachelor's Degree in Business and/or relevant Information Systems qualification
- Agile Certification
- Relevant Technical Qualification(s)
Required Experience
Candidates should have the following experience:
- Minimum 3–5 years of experience in IT Business Analysis
- At least 2 years of experience in the Short-Term or Long-Term Insurance industry