We are seeking a highly organized and results-driven Recruitment Operations Manager to optimize our recruitment processes and drive predictable outcomes.
Key Details
- Experience: 4+ Years
- Compensation: Up to 6 LPA
- Positions Available: 1
- Work Arrangement: Work from Office
- Location: Bangalore
Role Overview
The Recruitment Operations Manager will be instrumental in translating client requirements into efficient and predictable recruitment outcomes. This critical role involves overseeing recruiters, Team Leads, processes, productivity, and key recruitment metrics to ensure operational excellence.
Responsibilities
As a Recruitment Operations Manager, your responsibilities will include:
- Managing recruitment operations across multiple teams and clients.
- Allocating requirements based on recruiter capability and workload.
- Monitoring recruitment turnaround time (TAT) and overall productivity.
- Tracking key recruitment metrics including CV submissions, interviews, selections, offers, and joinings.
- Identifying and resolving bottlenecks within the recruitment funnel.
- Coaching Team Leads and recruiters to enhance performance and improve closure ratios.
- Analyzing replacement cases to identify trends and implement preventative measures.
- Ensuring explicit understanding and fulfillment of client requirements.
- Coordinating effectively with Recruitment and Business Development teams.
- Preparing and presenting weekly recruitment performance reports.
- Establishing and maintaining Standard Operating Procedures (SOPs) and recruitment dashboards.
- Driving improvements in revenue per recruiter.
- Identifying underperforming recruiters and developing targeted improvement plans.
Performance Metrics
Performance in this role will be measured against:
- Revenue per recruiter
- Requirements handled
- CV-to-interview ratio
- Interview-to-selection ratio
- Offer-to-joining ratio
- Joining turnaround time (TAT)
- Replacement percentage
- Team productivity
- Client satisfaction
Interview Process
This role involves a four-round interview process.