Remote: Hybrid

Program ManagerLocation: Noida, Uttar Pradesh, India (Hybrid)Industry: EducationWork Setting: HybridKey ResponsibilitiesPMO Governance & Process ManagementEstablish and maintain project governance frameworks, ensuring all projects follow defined processes, QA standards, and Service Level Agreements.Monitor project performance against agreed success criteria and escalate risks or issues where necessary.Continuously review and improve delivery processes and ways of working.End-to-End Project Delivery Lifecycle ManagementManage digital projects from briefing and planning through to launch and post-launch optimisation.Coordinate internal teams across design, development, content, and account handling to ensure quality and efficient delivery.Track project timelines, resource requirements, and dependencies, ensuring milestones are met.Stakeholder & Client Relationship ManagementAct as the day-to-day client contact during project delivery, managing timelines, expectations, and QA.Build and maintain strong relationships with clients and all internal/external stakeholders (including design, development, digital marketing, and sales teams).Align website delivery with go-to-market strategy and digital marketing campaigns, understanding the dependencies between launch and broader marketing activities.Budgeting, Reporting & Attention to DetailMonitor project budgets, track expenditure, and manage scope changes effectively.Provide regular,



accurate reports on project status, risks, and financial performance to senior management.Ensure all project documentation is detailed, up-to-date, and clearly communicated.Othe Key RequirementsHands-on experience with SaaS-based projects and a strong understanding of the product lifecycle.Proven experience managing multiple digital projects concurrently, from brief to delivery.Experience in providing process expertise, administrative support, setting and maintaining standards for project management – defining process, creating templates, maintaining project documents and defining best practicesFamiliarity with project management tools (JIRA) and methodologiesSkillsVerbal and non-verbal communication skillsMIS and presentation skillsStrong leadership and management skillsTime management and ability to multitaskAbility to manage multiple projectsEducational and professional Qualifications –Computer Science Graduate with Project Management experience + training in project management methodologies.Industry certifications such as PMP (Project Management Professional) or other project management certifications such as Prince2, Scrum Master etc. preferred.13-18 years of experience as Program Manager/ Product Manager.Excellent communication, leadership, and stakeholder management skills.Ability to work in a rapid-paced, dynamic environment.

📌 Program Manager (Kanpur)
🏢 SoTalent
📍 Kanpur