Job DescriptionJob Title: Front Desk Executive – Healthcare (Hospitality Background Preferred)
NLocation: Mumbai
NRole Overview:
NWe are looking for a compassionate and service-oriented Customer Care Executive with a hospitality background to enhance patient experience and ensure smooth front-end coordination in a healthcare setup.
NKey Responsibilities:
N
- n
- Maintain accuratepatient records & follow-ups N
- Handle patient inquiries, appointments & service coordination N

-
- Deliver a warm, professional & empathetic patient experience N

-
- Manage front desk interactions & patient flow N

-
- Coordinate with medical & support teams for seamless service N

-
- Address patient concerns, feedback & service recovery N

-




- Ensure high standardsof customer service aligned with healthcare protocols N

-
- Support billing coordination & basic administrative tasks N

nRequirements:
N
- n
- Experience in Hospitality / Guest Relations / Customer Service N
- Strong communication & interpersonal skills N
- Patient-first attitude with empathy & professionalism N
- Ability to handle sensitive situations calmly N
- Basic knowledge of healthcare setting is a plus N

nPreferred Profile:
NCandidates from hotel, airline, clinic, wellness or service industry with strong customer handling experience.
NInterested candidate can drop their resume on [email protected]

📌 Hiring: Front Desk Executive (Alibag)
🏢 AquaCentric
📍 Alibag