Job DescriptionHiring: Key Account Manager – Client Success | Digital Agency
NLocation: Ghatkopar, Mumbai | Work From Office
NExperience: 2-4 Years
NCTC: Up to 6 LPA
NNotice Period: Immediate to 30 Days
NAbout the Role
nWeare looking for a Key Account Manager with solid experience in Client Success / Client Servicing to manage key client accounts, build long-term relationships, and ensure smooth campaign execution.
NKey Responsibilities
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- Manage day-to-day client communication and relationship management N
- Handle multiple client accounts and ensure high client satisfaction N
- Coordinate with Creative, Media, Content, SEO and Operations teams N
- Track campaigns, deliverables, timelines, approvals and dependencies N
- Conduct client review meetings and presentations N
- Understand client requirements and align execution with business objectives N
- Proactively identify client concerns and coordinate for timely resolution N
- Prepare client reports,MOMs, presentations and status updates N




- Support campaign planning and strategy discussions N
- Identify opportunities for account growth and stronger client relationships N

nKey Skills
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- Client Servicing / Client Success / Key Account Management N
- Strong client and stakeholder management N
- Excellent verbal and written communication N
- Digital Marketing / Advertising Agency experience N
- Campaign and project coordination N
- Strong follow-up and problem-solving skills N
- Good knowledge of MS Excel and PowerPoint N
- Ability to manage multiple accounts and priorities N

nEligibility
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- 4–7 years of relevant experience N
- Digital Marketing / Advertising Agency experience is mandatory N
- Candidates must be based in Mumbai N
- Immediate to 30 days' notice preferred N

nInterested candidates can share their updated CV at [email protected]

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