13 Sep
|
Century Real Estate
|
Karnataka
13 Sep
Century Real Estate
Karnataka
Job DescriptionJob Description: Guest Service Associate (F&B;)
NAs a Guest Service Associate in the Food & Beverage department, you will be responsible for ensuring exceptional guest experiences through prompt and courteous service. You will assist in the smooth operation of the F&B; outlets, maintaining cleanliness, and providing knowledgeable assistance to guests regarding menu items and services.
NResponsibilities:
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- Greet guests promptly and courteously upon arrival at the F&B; outlets. N
- Seat guests and providethem with menus in a timely manner. N
- Provide detailed information about menu items, including ingredients and preparation methods, and make recommendations based on guest preferences. N
- Take food and beverage orders accurately and enter them into the POS system promptly. N
- Relay orders to the kitchen and bar staff and ensure timely delivery of food and beverages to guests. N
- Monitor guest satisfaction and respond promptly and courteously to any complaints or concerns. N
- Ensure cleanliness and organization of the dining areas, including tables,
chairs, and condiment stations. N
- Assist in the setup andbreakdown of dining areas before and after service. N
- Maintain knowledge of current promotions, events, and special offers within the F&B; outlets. N
- Handle cash and credit card transactions accurately and efficiently, following established procedures. N
- Collaborate with other team members to ensure smooth operation and guest satisfaction. N
- Adhere to all health and safety regulations and guidelines to ensure a safe environment for guests and staff. N
- Attend staff meetings and training sessions as required. N
- Perform other duties asassigned by the Food & Beverage Manager or supervisory staff. N
nQualifications:
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- Bachelors in hospitality management is preferred N
- Previous experience in a customer service role, preferably in the hospitality industry. N
- Robust communication and interpersonal skil
📌 Hiring: Guest Relations Executive (Karnataka)
🏢 Century Real Estate
📍 Karnataka