? WE ARE HIRING | SENIOR MANAGER / AGM – CRM | REAL ESTATE
Location: New Shimla, Himachal Pradesh
Company: Pranav Infra & Trade Ventures Pvt. Ltd. (Taradevi's Group)
️ Project: Taradevi's Enclave
Experience: 7+ Years
Employment Type: Full-time | In office
Reporting To: Senior Leadership / Head of Sales
About Taradevi's GroupTaradevi's Group develops premium residences and vacation homes in Himachal Pradesh .
Taradevi's Enclave , our flagship residential development in New Shimla, is designed for discerning local and second-home buyers, including HNIs, NRIs and out-of-state investors .
We believe that a premium product deserves a premium customer experience — from the moment of booking through possession and beyond.
About the RoleWe are looking for an experienced Senior Manager / AGM – CRM to take complete ownership of the post-sales customer journey .
You will be the key point of accountability for every buyer's experience after booking — ensuring documentation, collections, customer communication, coordination and handover are managed smoothly and professionally.




This is a high-touch role involving premium, HNI, NRI and second-home buyers, where service quality, ownership and attention to detail are critical.
Key Responsibilities• Manage the complete post-sales customer lifecycle — from welcome and documentation to payment milestones and possession/handover.
• Own and monitor construction-linked payment collections , including demand generation, follow-ups, outstanding dues and collection efficiency.
• Act as the primary point of contact for customers and resolve queries related to agreements, payment schedules, timelines and statutory formalities.
• Coordinate closely with Sales, Legal, Accounts and Project/Site teams to ensure every customer file is accurate and up to date.
• Manage customer documentation including allotment letters, Agreements to Sell, Sale Deeds, registration and applicable Section 118 formalities .
• Drive customer satisfaction, retention, refer

📌 # Senior Manager (Himachal Pradesh)
🏢 Tara Devi's Enclave Shimla
📍 Himachal Pradesh