Job Title: Assistant Manager–Inside Sales Location: Pune, Maharashtra Experience: 7 years Industry Preference: D2C / E-commerce / Consumer Products / Mobility / Wellness / BPO Sales Employment Type: Full time Job Summary We are seeking a result-driven Assistant Manager – Inside Sales to lead and manage the inside sales function, drive revenue growth, and improve conversion efficiency. The role involves handling high-volume leads, managing sales teams, optimizing processes, and ensuring a superior customer buying experience. Key Responsibilities Sales & Revenue Growth • Drive daily, weekly, and monthly sales targets through inside sales channels. • Monitor lead conversion funnels and optimize performance. • Develop strategies to improve connect rate, qualification, and closures. • Identify upsell and cross-sell opportunities. Team Management • Lead, coach, and mentor inside sales executives. • Monitor individual performance and ensure KPI achievement. • Conduct daily huddles, call audits, and performance reviews. • Drive motivation and team productivity. Lead & Process Management • Ensure timely lead allocation and follow-up adherence. • Monitor lead lifecycle: contact TAT, follow-ups, lost reasons, and closures. • Improve lead handling processes to maximize conversions.



• Work closely with marketing to improve lead quality. Quality & Training • Monitor call quality and adherence to sales scripts and processes. • Identify training needs and conduct refresher coaching. • Improve objection handling and customer engagement standards. Reporting & Analytics • Track sales metrics: conversion rate, revenue per lead, connect rate, follow-up adherence. • Generate performance dashboards and insights. • Use data to drive decision-making and continuous improvement. Customer Experience • Ensure a consultative sales approach and excellent customer experience. • Handle escalations and critical customer concerns when required. Preferred Skills • Experience in D2C or high-volume sales environments. • Familiarity with WhatsApp, video selling, and omnichannel sales. • Exposure to performance marketing lead funnels. • Experience in process optimization and automation tools. Key Performance Indicators (KPIs) • Conversion Rate Improvement • Revenue per Lead • Lead Response & Follow-up TAT • Team Productivity & Target Achievement • Call Quality & Compliance • Customer Satisfaction Interested candidate can share their CV to

📌 Assistant Manager-Inside Sales (Maharashtra)
🏢 Frido
📍 Maharashtra