Job Summary

We are looking for an experienced and target-oriented Holiday Packages Team Lead to manage the holiday sales team, drive business growth, and ensure excellent customer service. The candidate should have strong knowledge of domestic/international holiday packages and experience in handling a sales team.

Key Responsibilities

- Lead, manage, and motivate the Holiday Packages Sales Team.
- Handle sales targets, team performance, conversion, and revenue.
- Generate and follow up on leads through calls, emails, WhatsApp, and other channels.
- Understand customer requirements and recommend suitable holiday packages.
- Ensure timely preparation and sharing of quotations and itineraries.
- Monitor daily team performance and maintain MIS/reports.
- Track leads, follow-ups, conversions, cancellations, and pending cases.
- Assist team members in handling difficult customers and complex sales cases.
- Coordinate with operations/vendors for package confirmations and smooth execution.
- Ensure proper follow-up with customers from enquiry to booking.
- Conduct regular team briefings, coaching, and performance reviews.
- Identify gaps in team performance and implement corrective actions.
- Ensure customer satisfaction and resolve escalated issues.




- Achieve individual and team sales/revenue targets.

Required Skills
- Strong knowledge of Holiday Packages / Travel Sales.
- Good knowledge of domestic and international destinations.
- Excellent communication and negotiation skills.
- Solid sales and customer-handling skills.
- Experience in team handling and target achievement.
- Good knowledge of MS Excel and MIS reporting.
- Ability to work under pressure and meet deadlines.
- Strong follow-up and conversion skills.

Preferred Candidate
- 3–6 years of experience in Holiday Packages / Travel Sales.
- Prior experience as a Team Lead / Senior Travel Consultant preferred.
- Candidates with strong team-handling and sales-conversion experience will be preferred.
- Freshers are not preferred for this position.

Key Performance Indicators (KPIs)
- Team Sales & Revenue
- Lead-to-Booking Conversion
- Individual & Team Target Achievement
- Follow-up Efficiency
- Customer Satisfaction
- Team Productivity
- Repeat & Referral Business

Pay: ₹30,000.00 - ₹50,000.00 per month

Benefits

- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Team Lead Holidays (Chandigarh)
🏢 LookMyTicket Tours and Travels
📍 Chandigarh