We're Hiring | Team Leader – Operations
Join the global leader in digital business services and take the next step in your career!
Role: Team Leader – Operations
Experience Required: Minimum 1 year as a Team Leader in BPO
Key Responsibilities
Drive team performance through coaching & development Ensure SLAs, quality, and customer satisfaction targets are met Monitor and analyze performance metrics Handle escalations effectively and professionally Promote a positive and engaging team environment
What We're Looking For
Solid communication & interpersonal skills Ability to lead, inspire, and manage teams Proficiency in reporting and performance analysis Willingness to work in rotational shifts
📌 Team Lead (Jaipur)
🏢 TP
📍 Jaipur