Job Summary – Unit Manager Payment Processing.

Role & Responsibilities:

 Supporting Check Processing/ ACH/ Wire/ Card/ FX Operation

 Capable of independently leading & managing the day-to-day operations a. Process management b. Client relationship c. Internal Stakeholder Relationship Management d. Audits & Compliance

 Must have experience in Payment Process.

 Proactive understanding of the process, doing RCA & putting mitigation plans in place for issues

 Play an integral role in continuous improvement of reporting processes

 Developing relationships with business and ensuring span adds maximum value

 Manage adhoc project work of Client

 Point of contact for Clients & Internal stakeholders

 Flexible to work per demand

 Modify Operations as needed to meet service level agreements under supervision of

Operations Manager.

 Ensure timeliness on reporting and client deliverables.

 Take initiative to continuously improve the process

Qualities Required

 Excellent communication and presentation skills – to be part of Client calls and

Management Calls.

 Self-driven, results-oriented with a positive outlook, and a clear focus on high quality and business profit

 A natural forward planner who critically assesses own performance

 Mature, credible, and comfortable in dealing with senior big company executives

 Reliable, tolerant, and determined.

 Empathic communicator, able to see things from the other person's point of view

 Well-presented and businesslike.





 Sufficiently mobile and adaptable.

 Keen for new experience, responsibility and accountability

 Able to get on with others and be a team-player

Skills and Qualification –

 Hands on experience & nuances of operations related to Payment processing

 Excellent client facing capabilities in terms of managing escalations & relationship

 Excellent communication (Written & Verbal English)

 Networking capability

 Analytical (Tactical & Strategic) & forward-thinking mindset

 Flexible to travel & work between locations for business reasons

 Prior experience in running Process improvement, Six Sigma Projects & Business value adds to the client

 Good understanding NACHA, Fedwire/CHIPS/SWIFT

 Strong knowledge of Payment processing rules and Dispute Handling

 Expertise payment platforms such as EPP, ACH Plus, ACHAPS, Payplus, Total Messaging, SCOWeb, or equivalent banking portals.

 Proficiency in bank account validation, exception handling, reconciliation, and settlement processes.

 Ability to operate in high-volume, deadline-driven environments while maintaining accuracy.

Behavioral Skills

 Flexible to do Over Time duty if required.

 Punctual and adherence to attendance and Leaves

 Adhere to HR Policies as per Company

 Work from Office – No hybrid model To apply - Call/Whatsapp : ( (phone hidden) )

Pay: Up to ₹850,000.00 per year

Benefits

- Provident Fund

Work Location: In person

📌 Team Lead ( US Payments & Checks) (Bengaluru)
🏢 Oak Leaf HR
📍 Bengaluru