Sales Team Lead – Voyaah
n About Voyaah
nVoyaah is a travel-tech startup specialising in leisure travel with offices in Mumbai and Bengaluru. It curates deals for premium stays and plans end-to-end customised vacations & small group tours in leading holiday destinations in India and across the globe. With strong tie-ups across accommodation, transportation, holiday activities & experiences, and dining & food services, Voyaah is the preferred holiday partner for affluent voyagers with a fine taste.
nAbout the Role
nWe're looking for a Sales Team Lead to lead a team of Business Development Associates and drive sales performance. You will be responsible for achieving team targets, managing incoming enquiries, helping the team with sales, and ensuring a seamless customer journey from enquiry to booking and holiday execution.
nThis role requires robust experience in holiday sales, customer consultation, team management, and performance-driven sales.
nOKRs
n Sales & Team Performance:
nDrive individual and team monthly sales targets and revenue. Monitor conversion rates, sales pipelines, and lead movement, and take corrective action to improve team performance.
nCustomer Consultation & Sales:
nSupport the team with complex enquiries, negotiations, objection handling, and closures. Guide team members in understanding customer requirements and converting enquiries into confirmed holidays.
nLead & CRM Management:
nMonitor incoming and campaign leads and ensure timely follow-ups. Track sales calls, client interactions, pipelines, and CRM usage to maintain quality and improve conversions.
nTeam Support & Performance:
nSupport the team with destination, product, and sales-related knowledge as required. Keep track of individual performance, identify areas for improvement, and help team members perform more effectively.
nCustomer Experience & Reporting:
nMaintain a strong focus on customer experience, conversion, and repeat business. Prepare and share regular sales performance reports with management and highlight opportunities for improvement.
nWho You Are
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- You have a Bachelor's or Master's degree in Business Administration, Commerce, Marketing, or a related field.
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- You have 5–10 years of experience in holiday sales, travel sales, travel consulting, hospitality, or related roles.
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- You have prior experience leading or managing a sales team.
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- You have a strong understanding of the holiday sales cycle, from enquiry and consultation to booking and execution.
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- You have a proven track record of achieving sales targets and driving revenue.
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- You have strong communication, persuasion, negotiation, and people-management skills.
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- You are confident handling customer objections, negotiations, escalations, and high-value enquiries.
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- You are organised and capable of managing multiple customer conversations and team priorities simultaneously.
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- You are comfortable using CRM systems and digital tools to manage leads, customer interactions, and sales pipelines.
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nWhat's in Store
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- Opportunity to take ownership of sales performance and contribute directly to the growth of a consumer-tech company.
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- Lead and influence a team of sales professionals.
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- Work with a premium clientele and complex, high-value requirements.
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- Exposure to diverse destinations, premium hotels, and customised travel experiences.
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- Competitive salary & medical insurance.
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- 21 days of paid leave in addition to 10 public holidays annually.
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- A fast-paced, collaborative work environment with significant ownership and autonomy.
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nLocation: Mumbai / Bengaluru
nExperience: 5–10 years
nWork Mode: Work From Office
nInterested candidates, kindly send your resume to
[email protected].
📌 Team Leader - Sales & Business Development (Mumbai)
🏢 Voyaah
📍 Mumbai