- Tele caller - Personal Loans /n Business Unit: Lending Service Provider (LSP) Business /n Location: HSR Layout, Bangalore (Work from Office) /n Experience: 1 - 3 years in tele calling / tele sales, in Personal Loans in fintech or NBFC /n Employment Type: Full-time /n /n About the Role: /n Innopay Technologies' Lending Vertical operates as a Lending Service Provider (LSP) offering Personal Loan products in partnership with various banks & NBFCs. We are looking for energetic Telecallers to drive loan conversions by engaging customers across the loan journey from marketing-generated leads to journey drop-offs and database calling. /n /n Key Responsibilities: /n • Call customers who drop off at various stages of the Personal Loan application journey, understand reasons for drop-off, resolve queries, and assist them in completing their application. /n • Handle and convert inbound leads generated through marketing campaigns within defined turnaround times. /n • Make outbound calls on assigned databases to generate interest and qualified leads for Personal Loan products. /n • Explain product features, eligibility, interest rates, fees, and documentation requirements clearly and accurately. /n • Guide customers step-by-step through the digital loan application journey, including KYC and document submission.



/n • Follow up systematically with prospects and maintain accurate call dispositions in the CRM/dialer system. /n • Achieve daily/weekly/monthly targets for connects, conversions, and disbursals. /n • Adhere to call quality standards, scripts, and all regulatory and compliance guidelines /n • Share customer feedback and drop-off insights with product and marketing teams to improve funnel conversion. /n /n Required Skills &

Qualifications: /n • 1 - 3 years in telecalling / telesales, in Personal Loans in fintech or NBFC /n • Fluency in any 3 of: English, Kannada, Tamil, Hindi, Marathi, Telugu. /n • Strong communication, persuasion, and objection-handling skills. /n • Valuable understanding of personal loans- eligibility, KYC, credit bureau basics /n • Comfortable working with dialers, CRM tools, and basic computer applications. /n • Target-driven attitude with the discipline to handle high call volumes. /n • Minimum qualification: Graduate preferred. /n /n What We Offer: /n • Health Insurance. /n • Fast-growing fintech environment with clear career progression into Team Lead / Quality / Training roles. /n • Structured training on lending products, compliance, and sales skills. /n /n How to Apply: /n /n Please send your resume detailing your relevant experience and why you are a good fit for this role to [email protected]/WhatsApp: (phone hidden).

📌 Telecaller - Personal Loans (Bengaluru)
🏢 Innopay
📍 Bengaluru