We are on a mission , Come join us

nAbout Natura X

nAt Natura X , we believe clear skin isn't a luxury. It's a right. Founded by three IIM Lucknow alumni, we are a

nD2C wellness & skincare brand on a mission to provide holistic, personalized, doctor-led Ayurvedic care for

n100M+ Indians living with chronic skin conditions like psoriasis, eczema and dermatitis.

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nRole Overview

nWhen a customer enquiries about Natura X services, the enquiry is routed to our Sales Team. Your role is to connect with the customer, understand the nature of their issue in detail, assess if it is a genuine enquiry,

ncounsel them about our approach, convert it into a qualified lead, and forward it to our doctors for consultation.

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nKey Responsibilities

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- Handle inbound customer enquiries via Call, WhatsApp & Chat.
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- Engage empathetically with customers to understand their concerns and gather relevant details.
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- Validate and qualify genuine enquiries.
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- Counsel and educate customers about Natura X's holistic care model.
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- Convert qualified enquiries into leads and coordinate with the doctor consultation team.
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- Maintain accurate lead records in CRM and ensure timely follow-ups.
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- Deliver a compassionate and high-quality customer experience.
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nSkills & Requirements

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- Any Graduate can apply
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- Experience: Minimum 2-5 Years in Sales / Support / BPO (Customer support/Telecom Sales) /(D2C / Healthcare / Wellness preferred)
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- Languages: Fluency in English and Malayalam is MANDATORY.
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- Preferred: Fluency in Tamil and Kannada will be Highly Desirable.
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- Excellent communication, listening, and interpersonal skills.
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- Empathetic, patient, and customer-first mindset.
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- Prior experience in Telesales / Customer Support is a plus.
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nWhy join us:

n✅Performance Incentives

n✅ Fast Career Growth & Learning

n✅ Supportive & Friendly Team Culture

n✅Purpose driven work

n✅ Start-up D2C Brand with Long-term Chance

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nJob Details :

nJob Type Full-Time, Work From Office

nLocation Calicut / Kozhikode, Kerala

nExperience 1-5 Years

nPay Rs. 15,000 - 20,000 + 5000 Variance

nWork Hours 10 AM - 6 PM, subject to change for evening shift based on business requirement

nHow to Apply: Send your resume to [email protected] with Subject: Application for Sales Executive - Calicut

📌 Telesales and Customer Support Specialist (Kozhikode)
🏢 Natura X
📍 Kozhikode