Job Summary

We are looking for a proactive and target-oriented Tele-Sales Executive to handle B2B and B2C sales for our hospitality and travel business. The candidate will be responsible for lead calling, customer follow-ups, converting enquiries into bookings, and maintaining accurate sales records.

Key Responsibilities

- Handle B2B and B2C leads through calls, WhatsApp, and email.

- Make outbound, inbound, and cold calls to prospective customers and corporate clients.

- Understand customer requirements and recommend suitable hotels, rooms, packages, and travel solutions.

- Follow up regularly with leads and convert enquiries into confirmed bookings.

- Generate and maintain business relationships with corporate clients, travel agents, and individual customers.

- Coordinate with the Reservations and Operations teams for booking confirmations and post-booking requirements.

- Maintain daily DSR and lead updates on Google Sheets/CRM.

- Ensure timely follow-up and proper status updates for every assigned lead.

- Achieve assigned sales and revenue targets.





- Maintain qualified communication with customers throughout the sales and booking cycle.

Required Skills

- Excellent communication and convincing skills.

- Strong follow-up and sales conversion abilities.

- Comfortable with B2B and B2C sales processes.

- Basic knowledge of Google Sheets/MS Excel and CRM tools.

- Target-oriented and self-motivated approach.

- Prior experience in hospitality, travel, hotel sales, or tele-sales will be preferred.

Qualification & Experience

- Qualification: Graduate/12th Pass or equivalent.

- Experience: 1–3 years in Tele-Sales, Hospitality, Travel, B2B/B2C Sales, or a related field.

- Freshers with strong communication and sales aptitude may also be considered.

Key Performance Indicators (KPIs)

- Lead conversion rate

- Number of calls and follow-ups

- Booking/revenue generation

- B2B client acquisition

- Lead/DSR update accuracy

- Achievement of monthly sales targets

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits

- Food provided

Work Location: In person

📌 Travel Executive (Siliguri)
🏢 Travel tech
📍 Siliguri