Job Opportunity – Technical Support Executive | US Voice Process

Company: NVIDIA

Payroll: Quess Corp

Location: Bengaluru

Work Mode: Work from Office

Employment: Full-Time

Experience: 2 Years

CTC: Up to ₹5–6 LPA

Openings: 8

Job Role:

We are looking for candidates with experience in International/US Voice Technical Support who can handle technical queries from US customers and provide effective troubleshooting support.

Key Responsibilities:

- Handle inbound technical support calls from US customers
- Troubleshoot Desktop & Laptop issues
- Troubleshoot Windows OS, hardware and software issues
- Handle driver installation and troubleshooting
- Provide basic networking support – LAN, Wi-Fi, IP, DNS
- Provide basic support for NVIDIA GPU/graphics and drivers
- Document issues and escalate complex cases when required
- Maintain positive customer service and call quality

Requirements:





- Minimum 2 years of relevant International/US Voice Technical Support experience
- Strong hands-on experience in Desktop/Laptop troubleshooting
- Good knowledge of Windows OS, hardware & software troubleshooting
- Basic knowledge of networking and drivers
- Good spoken English and customer-handling skills
- Willingness to work in rotational/night shifts
- Must be comfortable with Work From Office in Bengaluru

Interview Process:

- Face-to-Face Interview – Monday
- Single Round
- Same-day feedback

Interested candidates can share their updated resume and contact details for further screening.

Pay: Up to ₹45,000.00 per month

Benefits

- Food provided
- Provident Fund

Work Location: Hybrid remote in Bengaluru, Karnataka

📌 US Voice Process Executive (Bengaluru)
🏢 SPAR Technology Services India
📍 Bengaluru