Job Title: Customer Support Executive (Voice & Non-Voice Process)

Job Overview: We are hiring motivated and customer-oriented candidates for both Voice and Non-Voice support processes across Gurgaon and Delhi locations. Freshers and experienced candidates are welcome to apply.

Key Responsibilities:

- Voice Process: Handle incoming customer calls, resolve queries, and provide accurate information regarding services and products.
- Non-Voice Process: Assist customers via chat and email, managing customer support tickets efficiently.
- Maintain high quality standards and standard operating procedures during interactions.
- Ensure quick turnaround time and excellent customer satisfaction.

Requirements & Qualifications:

- Valuable communication skills in English and Hindi.
- Basic computer knowledge and typing skills (for non-voice roles).
- Open to working in rotational shifts.
- Education: Minimum Higher Secondary (10 2) or equivalent; Graduates preferred.

Job Details:

- Location: Gurgaon & Delhi
- Employment Type: Full-time

How to Apply:

- Email Resume: [email protected]
- WhatsApp Only (No Calls): (phone hidden)

Pay: ₹300,000.00 - ₹450,000.00 per year

Work Location: In person

📌 voice process (Gurugram)
🏢 Siavnte Consulting Services
📍 Gurugram