13 Sep
|
Holekart
|
Gurugram
Responsibilities
- Handle customer queries through Instagram, WhatsApp, Email & Phone Calls
- Assist customers with orders, deliveries, returns, exchanges and refunds
- Resolve customer complaints and provide quick, helpful solutions
- Provide product information and help customers with queries related to size, fit, availability, etc.
- Make outbound calls for customer follow-ups when required
- Coordinate with the internal team to resolve customer issues
- Maintain records of customer interactions and complaints
- * Ensure a polite, qualified and customer-friendly experience at all times
📌 Walk-in || Customer Care Executive (Gurugram)
🏢 Holekart
📍 Gurugram