Job Summary

We are looking for a responsible, energetic, and result-oriented Spare Parts Executive to manage day-to-day spare parts operations, including billing, spare parts sales, marketing, inventory management, packing, customer handling, and team coordination.

The ideal candidate should have good communication skills, basic computer knowledge, strong organizational abilities, and the confidence to handle customers and a team efficiently.

Key Responsibilities

Spare Parts Sales & Customer Handling

Handle walk-in, phone, and online customer inquiries for spare parts.

Identify customer requirements and recommend suitable spare parts

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Prepare quotations and follow up with customers to convert inquiries into sales

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Maintain good relationships with existing customers and develop new customers

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Support sales targets and work toward achieving monthly sales goals.

Billing & Documentation

Prepare accurate sales invoices, quotations, delivery challans, and other documents.

Enter sales and stock transactions into the billing/software system.

Maintain proper records of purchases, sales, returns, and outstanding payments.

Coordinate with the accounts team regarding billing and payment-related matters.

Spare Parts Inventory Management

Maintain accurate stock records and monitor inventory levels.

Receive, verify, label, and properly store incoming spare parts.

Identify quick-moving, slow-moving, and required spare parts.

Coordinate for timely purchase/replenishment of stock.

Conduct regular physical stock checks and report discrepancies.

Packing & Dispatch

Ensure spare parts are properly checked and packed before dispatch.

Prepare items according to customer orders and delivery requirements.

Ensure correct quantity, part number, and product details before dispatch.

Coordinate with delivery/logistics personnel for timely dispatch.

Sales & Marketing Support

Promote spare parts to existing and potential customers.





Generate leads through customer follow-ups, calls, WhatsApp, and other channels.

Support marketing activities and local customer outreach.

Collect market information regarding customer demand, pricing, and competitors.

Identify opportunities to increase spare parts sales.

Team Handling & Coordination

Supervise and coordinate the spare parts team.

Allocate daily work related to sales, billing, packing, and stock management.

Ensure discipline, productivity, and proper work practices within the team.

Train and guide team members when required.

Coordinate effectively with sales, service, purchase, accounts, and management teams.

Required Skills

Good knowledge of spare parts sales and basic inventory management.

Good communication and customer-handling skills.

Basic computer knowledge and familiarity with billing/inventory software.

Ability to manage multiple tasks and work under pressure.

Good leadership and team-management skills.

Strong attention to detail and accuracy.

Good negotiation and follow-up skills.

Honest, responsible, and target-oriented approach.

Qualification & Experience

Minimum 12th pass / Graduate preferred.

1–3 years of experience in spare parts, automobile, machinery, retail, or related sales operations preferred.

Candidates with strong sales and team-handling experience may also be considered.

Key Performance Areas (KPIs)

Spare parts sales and monthly target achievement.

Billing accuracy and timely documentation.

Stock accuracy and inventory control.

Customer satisfaction and repeat business.

Timely packing and dispatch.

Lead generation and sales conversion.

Team productivity and coordination.

What We Offer

Competitive salary based on experience and skills.

Performance-based incentives.

Growth and career-development opportunities.

Professional and supportive working environment.

If you are a motivated professional who can efficiently manage spare parts sales, billing, inventory, packing, customer relationships, and a team, we would like to hear from you.

📌 Spare executive (Ludhiana)
🏢 New Swan Multitech
📍 Ludhiana