Company Description Infoglen is a Salesforce Crest Consulting Partner founded by former Google leaders and headquartered in San Jose, with a global presence across the US, Canada, UAE, and India. The company specializes in tailoring Salesforce solutions for growth-stage SMBs and Fortune 500 enterprises, focusing on AI-powered, data-smart systems that drive revenue, service quality, and customer retention.

Infoglen is trusted by leading organizations such as Google, Arctic Wolf, Rapid7, and Unison, and maintains outstanding customer satisfaction scores and a 5-star AppExchange rating. Its services span CRM strategy, Salesforce optimization, core and advanced Salesforce clouds (including Agentforce), predictive AI, CPQ, integrations, and data architecture. Infoglen’s approach centers on blending people, technology, and design to deliver tailored, agile, and future-ready digital transformation solutions.

Role Description As a SFDC Agentforce Champ and E2E Pre-sales Expert at Infoglen, you will lead end-to-end pre-sales activities for Agentforce and related Salesforce solutions, working closely with sales, delivery, and technical teams. You will analyze client requirements, design solution architectures, prepare compelling demos and presentations, and support proposal development and RFP responses.

The role includes collaborating with stakeholders to define use cases, estimate project efforts, and ensure solutions align with business outcomes and best practices. You will stay current on Salesforce Agentforce capabilities,



AI features, and industry trends to advise prospects and internal teams. This is a full-time, hybrid role based in Gurgaon, with a mix of on-site collaboration and some work-from-home flexibility.

Qualifications

- Strong customer-facing skills, including Customer Service and Customer Experience capabilities for discovery, solution validation, and relationship management.
- Sales and Retail Sales experience, with a track record of supporting pre-sales, consultative selling, or solution-based selling in technology or SaaS environments.
- Excellent Communication skills, including explicit written and verbal communication, stakeholder engagement, and the ability to explain complex solutions in simple terms.
- Hands-on experience with Salesforce (preferably Agentforce and related clouds), including solution design, configuration understanding, and integration concepts.
- Ability to translate business requirements into technical solutions, create high-quality demos, and contribute to proposals, SOWs, and RFP responses.
- Strong analytical and problem-solving skills, with attention to detail and the ability to work in a fast-paced, collaborative environment.
- Relevant Salesforce certifications (e.g., Salesforce Administrator, Consultant, or Architect) and experience in AI-powered or contact center solutions are highly beneficial.
- Bachelor’s degree in a relevant field (such as Engineering, Computer Science, Business, or a related discipline

📌 SFDC Agentforce Champ andE Pre-sales Expert (Gurugram)
🏢 Infoglen
📍 Gurugram