13 Sep
|
Tata Consultancy Services
|
Bengaluru
13 Sep
Tata Consultancy Services
Bengaluru
TCS hiring /n /n Role: Service desk Manager /n /n Location: Bangalore /n /n Experience: 10+ /n /n Must Have: /n 1. IT IS Service Desk /n 2. Leadership /n 3. Communciation /n 4.
Client Handling
Skills /n 5. Team Skills /n 1.
Employee Relationship
Skills /n 2.
Manage
Attrition /n 3.
Convincing
Skills /n 4. Speaking with numbers /n 5. PI Skills /n Oversee 100% of the requests, incidents and problems. Manages and coordinates urgent and complicated support issues. /n Act as escalation point for all requests and incidents. Develop and mature phone/ticket escalation processes to ensure free flowing escalation and information within the organization. /n
📌 Service Desk Manager (Bengaluru)
🏢 Tata Consultancy Services
📍 Bengaluru