? TRAINER REQUIREMENT

We are looking for Experienced Trainers to deliver intensive offline training programs for students:

1. Service Desk Training Program

2. Certification Program in Financial Services – Operations & Sales

? Mode: Offline

⏳ Duration: 200 Hours

? Daily Training: 5–6 Hours per Day

? Location: Hyderabad, Telangana

Key Topics for Service Desk Training Program :

- Communication & Soft Skills
- MS Excel & PowerPoint
- Microsoft 365 & Outlook
- Hardware & Operating Systems
- ServiceNow
- Incident & Service Request Management
- Windows Server & Active Directory
- Remote Support Tools
- Networking & VPN Troubleshooting
- Customer Handling & IT Support
- Interview & Resume Preparation
- Practical Activities & Roleplay

Key Topics for Certification Program in Financial Services – Operations & Sales :





- Banking & Financial Services
- KYC, AML & Banking Operations
- Lending, Risk & Fraud Management
- Customer Handling & Sales
- BPO / ITES Operations
- Accounting Basics
- Excel & PowerPoint
- Communication & Interview Skills

?? Trainer Requirements:

- Relevant industry/training experience
- Robust practical knowledge of the respective domain
- Good communication & classroom training skills
- Prior offline training experience preferred

? For queries, please contact:

Suheera – (phone hidden)(HR)

Note : Please share this requirement with suitable trainers in your network.

Thank you,

Team ExcelR

📌 Service Desk |Certification Program in Financial Services – Operations & Sales (Hyderabad)
🏢 ExcelR
📍 Hyderabad