Company Description Litpax Technology is a leading Indian manufacturer of high-performance lithium-ion batteries for residential, commercial, and industrial applications. The company focuses on delivering technologically advanced energy storage solutions that are long-lasting, reliable, and environmentally responsible.

Litpax

Technology is committed to innovation and quality, offering products that support the growing demand for sustainable power solutions. Team members join a future-focused organization that values technical excellence, customer satisfaction, and continuous improvement.

Role Description The Service Manager is a full-time, on-site role based in Sirsa, responsible for overseeing after-sales service operations for lithium-ion battery products. The person in this role will manage service teams, coordinate installation, maintenance, and repair activities, and ensure timely resolution of customer issues.

Daily tasks include monitoring service performance metrics, optimizing processes, maintaining service documentation, and collaborating with engineering and production teams to address recurring technical problems.

The Service





Manager will also handle customer communication related to service, implement safety and quality standards, and support training and development of service personnel to deliver a consistent, high-quality customer experience.

Qualifications

- Experience managing technical service or field support teams in an industrial, energy, or manufacturing environment.
- Strong skills in customer service, issue resolution, and stakeholder communication.
- Ability to oversee maintenance schedules, service workflows, and process improvements.
- Knowledge of electrical systems, batteries, or related technologies is highly beneficial.
- Proficiency in using service management tools, documentation systems, and basic office software.
- Demonstrated ability to work on-site, coordinate with cross-functional teams, and prioritize multiple tasks.
- Bachelor’s degree or diploma in engineering, technical, or related fields preferred; equivalent experience considered.
- Robust organizational skills, attention to detail, and commitment to safety and quality standards.

📌 Service Manager (Sirsa)
🏢 LITPAX TECHNOLOGY
📍 Sirsa