Full

Responsibilities

- Answer questions about service outcomes, schedule and book appointments, vehicle drop-off and vehicle pick-up

- Provide customers with information and advice on warranty protections, potential cost savings and the advantages of trading in versus fixing their vehicle.

- Manage and oversee the dealership’s workflow and schedule.

- Call customers to advise them about service changes or vehicle pick-up times.

- Maintain positive customer relationships to ensure repeat business.

Requirements and skills

- Proven work experience as a Service Advisor or similar role
- A strong understanding of automotive technology and the automotive industry

- Proficiency with industry-specific software

- Excellent customer service, interpersonal and communication expertise

- Strong organizational, decision-making and problem-solving skills

Job Type: Full time

Pay: ₹12,000.00 - ₹20,000.00 per month

Benefits

- Health insurance

- Internet reimbursement

- Provident Fund

Work Location: In person

📌 Service Advisor (Tirur)
🏢 KVR TATA
📍 Tirur