13 Sep
|
The Hiring
|
Vadodara
13 Sep
The Hiring
Vadodara
: Senior Sales Engineer (Pneumatics) /n Position Title: Senior Sales Engineer /n Department: Sales /n Reporting To: Sales Head / Business Head /n Location: Ahmedabad , Pune , Aurangabad /n 1.
Job Summary /n The Senior Sales & Service Engineer is responsible for driving revenue growth through technical sales of pneumatic products and providing after-sales service support. The role requires a strong blend of technical expertise, customer relationship management, and problem-solving skills to support clients across manufacturing industries. /n 2.
Key Responsibilities /n A. Sales & Business Development /n ● Identify and develop new business opportunities in industrial sectors (OEMs, end users, Dealers & distributors). /n ● Promote and sell pneumatic products such as cylinders, valves, FRLs, fittings, Tubings and automation solutions. /n ● Achieve monthly, quarterly, and annual sales targets. /n ● Prepare and deliver technical presentations and product demonstrations. /n ● Develop strong relationships with key decision-makers and customers. /n ● Handle techno-commercial discussions, negotiations, and order closures. /n ● Track market trends, competitor activities, and customer requirements. /n B.
Technical
Support /n ● Provide pre-sales technical consultation and product selection guidance. /n ● Understand customer applications and recommend suitable pneumatic solutions. /n ● Assist in system design and integration of pneumatic components. /n ● Coordinate with design/production teams for customized solutions. /n C. After-Sales Service & Support /n ● Provide installation, commissioning, and troubleshooting support at customer sites. /n ● Handle breakdowns, service complaints, and maintenance requirements. /n ● Ensure timely resolution of customer issues to maintain satisfaction. /n ● Conduct preventive maintenance and service audits. /n D.
Customer Relationship
Management /n ● Maintain long-term relationships with existing clients. /n ● Ensure repeat business and customer retention.
/n ● Address customer feedback and improve service delivery. /n ● Maintain CRM records and sales pipeline updates. /n E. Coordination & Reporting /n ● Coordinate with internal departments (production, logistics, accounts, Quality & Backend). /n ● Prepare sales reports, forecasts, and MIS. /n ● Ensure timely payment collection and follow-ups. /n ● Maintain documentation for service reports and customer visits. /n 3.
Key Performance
Indicators (KPIs) /n ● Sales target achievement /n ● Current customer acquisition /n ● Customer retention rate /n ● Service response time & resolution efficiency /n ● Collection efficiency (DSO) /n ● Customer satisfaction score /n 4.
Required Qualifications Education : B.Tech / Diploma in Mechanical / Industrial / Mechatronics /n /n Engineering Experience : 5–10 years in pneumatic sales & service / pneumatic / automation / industrial product sales & service /n 5.
Required Skills &
Competencies Technical Skills /n ● Strong knowledge of pneumatic systems and components /n ● Ability to read pneumatic circuit diagrams /n ● Understanding of industrial automation systems Sales Skills /n ● Strong negotiation and closing skills /n ● Ability to handle techno-commercial discussions /n ● Business development and lead generation Soft Skills /n ● Excellent communication and interpersonal skills /n ● Problem-solving and analytical thinking /n ● Customer-centric approach /n ● Time management and multitasking /n 6. Tools & Systems /n ● CRM Software /n ● MS Office (Excel, PowerPoint, Word) /n ● ERP systems /n 7.
Working Conditions /n ● Frequent travel to customer sites and industrial locations /n ● Field-based role with client interactions /n ● May require working under tight deadlines /n 8.
Salary : 6,00,000 per annum (6 LPA) /n 9.
Career
Growth /n ● Opportunity to grow into: Sales Manager, Regional Sales Head, Business Development Manager 10.
Additional
Requirements /n ● Valid driving license /n ● Willingness to travel extensively /n ● Strong network in industrial sectors
📌 Senior Sales Engineer (Vadodara)
🏢 The Hiring
📍 Vadodara