: Senior Sales Engineer (Pneumatics) /n Position Title: Senior Sales Engineer /n Department: Sales /n Reporting To: Sales Head / Business Head /n Location: Ahmedabad , Pune , Aurangabad /n 1.

Job Summary /n The Senior Sales & Service Engineer is responsible for driving revenue growth through technical sales of pneumatic products and providing after-sales service support. The role requires a strong blend of technical expertise, customer relationship management, and problem-solving skills to support clients across manufacturing industries. /n 2.

Key Responsibilities /n A. Sales & Business Development /n /n

- Identify and develop new business opportunities in industrial sectors (OEMs, end users, Dealers & distributors).

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- Promote and sell pneumatic products such as cylinders, valves, FRLs, fittings, Tubings and automation solutions.

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- Achieve monthly, quarterly, and annual sales targets.

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- Prepare and deliver technical presentations and product demonstrations.

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- Develop strong relationships with key decision-makers and customers.

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- Handle techno-commercial discussions, negotiations, and order closures.

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- Track market trends, competitor activities, and customer requirements.

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Technical

Support /n /n

- Provide pre-sales technical consultation and product selection guidance.

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- Understand customer applications and recommend suitable pneumatic solutions.

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- Assist in system design and integration of pneumatic components.

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- Coordinate with design/production teams for customized solutions.

/n /n C. After-Sales Service & Support /n /n

- Provide installation, commissioning, and troubleshooting support at customer sites.

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- Handle breakdowns, service complaints, and maintenance requirements.

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- Ensure timely resolution of customer issues to maintain satisfaction.

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- Conduct preventive maintenance and service audits.

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Customer Relationship

Management /n /n

- Maintain long-term relationships with existing clients.

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- Ensure repeat business and customer retention.

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- Address customer feedback and improve service delivery.

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- Maintain CRM records and sales pipeline updates.

/n /n E. Coordination & Reporting /n /n

- Coordinate with internal departments (production, logistics, accounts, Quality & Backend).

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- Prepare sales reports, forecasts, and MIS.

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- Ensure timely payment collection and follow-ups.

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- Maintain documentation for service reports and customer visits.

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Key Performance

Indicators (KPIs) /n /n

- Sales target achievement

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- Recent customer acquisition

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- Customer retention rate

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- Service response time & resolution efficiency

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- Collection efficiency (DSO)

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- Customer satisfaction score

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Required Qualifications Education: B.Tech / Diploma in Mechanical / Industrial / Mechatronics /n Engineering Experience: 5–10 years in pneumatic sales & service / pneumatic / automation / industrial product sales & service /n 5.

Required Skills & Competencies Technical Skills /n /n

- Strong knowledge of pneumatic systems and components

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- Ability to read pneumatic circuit diagrams

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- Understanding of industrial automation systems Sales Skills

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- Strong negotiation and closing skills

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- Ability to handle techno-commercial discussions

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- Business development and lead generation Soft Skills

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- Excellent communication and interpersonal skills

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- Problem-solving and analytical thinking

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- Customer-centric approach

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- Time management and multitasking

/n /n 6. Tools & Systems /n /n

- CRM Software

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- MS Office (Excel, PowerPoint, Word)

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- ERP systems

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Working Conditions /n /n

- Frequent travel to customer sites and industrial locations

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- Field-based role with client interactions

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- May require working under tight deadlines

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Salary: 6,00,000 per annum (6 LPA) /n 9.

Career

Growth /n /n

- Opportunity to grow into: Sales Manager, Regional Sales Head, Business Development Manager 10.

Additional

Requirements

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- Valid driving license

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- Willingness to travel extensively

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- Strong network in industrial sectors

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📌 Senior Sales Engineer (India)
🏢 The Hiring
📍 India