To achieve vehicle sales targets by understanding customer requirements, providing accurate product information, conducting vehicle demonstrations and test drives, and delivering an excellent customer experience throughout the sales process. Volkswagen emphasizes product knowledge, customer experience, and continuous development of its sales teams.

Key Responsibilities

Attend showroom walk-in customers, telephone enquiries, online leads, and referrals.

Understand customer requirements, budget, preferences, and vehicle usage.

Explain Volkswagen models, variants, features, specifications, benefits, and pricing.

Conduct effective product presentations and vehicle demonstrations.

Arrange and accompany customers for test drives.

Generate new sales leads through follow-ups, referrals, campaigns, and customer databases.

Prepare quotations and explain vehicle pricing, offers, finance, insurance, accessories, and other value-added products.

Handle customer objections and negotiate professionally to close sales.





Maintain regular follow-up with enquiries and prospective customers.

Convert enquiries into bookings and retail sales.

Coordinate with Finance, Insurance, Accessories, Registration, and Delivery teams.

Ensure proper documentation and timely completion of the vehicle purchase process.

Coordinate with the delivery team and ensure a smooth vehicle handover.

Maintain accurate customer and lead information in the CRM/dealership system.

Follow up with customers after delivery to ensure satisfaction and encourage referrals.

Achieve assigned monthly sales and customer satisfaction targets.

Participate in showroom promotions, marketing activities, exhibitions, and other sales events.

Maintain professional showroom standards and follow Volkswagen dealership processes and brand standards.

Pay: ₹18,000.00 - ₹60,000.00 per month

Advantages

- Health insurance
- Life insurance
- Paid time off
- Provident Fund

Work Location: Remote

📌 Senior Sales Consultant (India)
🏢 Volkswagen
📍 India