Pepper is building a new category of content and SEO growth platform—where strategy, content, technology, automation, and AI come together to drive measurable business outcomes. /n /n Over the last five years, Pepper has built: /n /n
- A network of 150,000+ content creators, working with the top 5% talent
/n
- A customer base of 2,500+ global brands, including large enterprises and fast-scaling B2B companies
/n
- A SaaS-enabled content marketing platform that powers content creation, workflow orchestration, and distribution at scale
/n /n /n Now, we’re extending this foundation to build a modern enterprise SEO growth engine—one that goes far beyond keywords and blog production. This role sits at the heart of that evolution /n /n We are looking for Senior Project Managers from Marketing Services background for helping scale our enterprise contract engagements. /n /n Working time zone - 5 PM - 2 AM IST /n /n At Pepper Content, you will: /n /n /n
- Cultivating solid relationships with clients through the provision of exceptional after-sales service.
/n
- Creating a positive onboarding experience for new clients.
/n
- Responsible for driving revenue of existing accounts with delivery and quality management
/n
- Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
/n
- Maintaining an accurate record of all existing and potential clients.
/n
- Inspire repeat business from clients.
/n
- Responding to client inquiries in a timely and professional manner.
/n
- Analyze performance data to offer clients data-driven business insights and at the same time,
use those insights to improve our service offerings
/n
- Ensure timely receivables and cash flow from clients
/n
- Ensuring smooth functioning of the account internally to help meet all deliverables including coordination with design teams, media teams, managers, and other significant stakeholders.
/n
- Prepare and present timely team and client updates at all stages of the engagement
/n /n /n Should apply if you have: /n /n /n
- At least 6+ years of experience in enterprise project management and customer success roles across companies (experience working in marketing and advertising-led solutions, agency setup is a plus)
/n
- Working with large enterprise is an important must-have for this role
/n
- Analytical skills, handy with excel and numbers a must for this role
/n
- Have a strong problem-solving mindset and work actively towards unblocking barriers that hinder the experience of the customer
/n
- Have excellent verbal, written communication, and presentation skills.
/n
- Have strong stakeholder management skills
/n
- Have a willingness to be flexible: Works beyond what is described in the .
/n
- Understand the market and competitor activities.
/n
- Be able to seek out the appropriate contact in a targeted organization
/n
- Ability to respectfully handle complaints/ escalations
/n /n /n Benefits at Pepper: /n /n
- Paid leaves for new parents
/n
- Paid menstrual Leave
/n
- Flexible work timings
/n
- Medical Insurance coverage for all employees and dependents including Parents or in-laws
/n
- COVID 19 insurance coverage for all employees and dependents including Parents or in-laws.