About The Company

Persistent Systems is a global leader in software product development and technology services, dedicated to delivering innovative solutions that drive digital transformation for clients across various industries. With a strong focus on collaboration, agility, and excellence, Persistent Systems has established itself as a trusted partner for organizations seeking to leverage cutting-edge technologies to achieve their business objectives. The company values diversity, inclusion, and continuous learning, fostering an environment where talented professionals can thrive and make meaningful contributions.

About The Role

We are seeking a highly skilled Salesforce Administrator to join our dynamic team. The ideal candidate will have over five years of hands-on experience in Salesforce administration, with a deep understanding of Sales Cloud and/or Service Cloud functionalities. In this role, you will be responsible for managing, configuring, and optimizing the Salesforce platform to support our business processes effectively.

Your expertise will help enhance user adoption, streamline operations, and ensure the platform aligns with strategic goals. This position offers an exciting opportunity to work with innovative technologies and collaborate with cross-functional teams to deliver impactful solutions that drive business success.

Qualifications The successful candidate will possess a strong educational background in Computer Science, Information Technology, Engineering, or a related field. Practical experience in Salesforce administration is essential, with a minimum of five years of proven expertise.

Certification as a Salesforce Administrator is preferred but not mandatory. Candidates should demonstrate excellent problem-solving skills, stakeholder management,



and the ability to communicate complex technical concepts effectively. Knowledge of data management, migration, and quality assurance practices is also required. A proactive, detail-oriented approach and a passion for continuous learning will be key to thriving in this role.

Responsibilities

As a Salesforce Administrator, your core responsibilities will include managing and enhancing the Salesforce platform to meet evolving business needs. You will configure and maintain Salesforce objects, fields, page layouts, profiles, roles, and permission sets to ensure secure and efficient data handling. Administering and supporting Sales Cloud and/or Service Cloud functionalities will be central to your role, alongside building and managing reports, dashboards, workflows, validation rules, and automation processes using Flow.

You will oversee user management, access controls, and data security to safeguard sensitive information.

Data management activities such as data imports, exports, deduplication, and quality checks will be part of your routine. You will gather business requirements from stakeholders and translate them into scalable Salesforce solutions, ensuring alignment with organizational goals. Troubleshooting system issues and providing end-user support and training will be vital to maintaining platform stability and user satisfaction.

Additionally, you will collaborate with technical teams and business units to identify opportunities for platform improvements,



ensuring Salesforce remains a strategic asset for the organization.

Benefits

Persistent Systems offers a competitive salary package complemented by comprehensive benefits to support your well-being and professional growth. We prioritize talent development through quarterly growth opportunities, company-sponsored higher education, and certification programs. Employees will have the chance to work with the latest technologies in a stimulating workplace.

Our culture emphasizes engagement and recognition, featuring initiatives such as project parties, flexible work hours, and Long Service awards. We also provide annual health check-ups and extensive insurance coverage, including group term life, personal accident, and Mediclaim hospitalization plans for employees, their spouses, children, and parents.

Equal Opportunity

Persistent Systems is committed to fostering a diverse and inclusive workplace. We welcome applications from all qualified individuals, including those with disabilities, and do not discriminate based on gender, gender identity, race, ethnicity, or background. We support hybrid work arrangements and flexible hours to accommodate different lifestyles.

Our offices are accessible and equipped with ergonomic setups and assistive technologies to support employees with physical disabilities. If you have specific requirements, please inform us during the application process or at any time during your employment. We believe that diversity enriches our organization and drives innovation, and we are dedicated to providing equal opportunities for all.

Let's unleash your full potential at Persistent - persistent.com/careers

Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.

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